Delivery Manager, League
CA$75-90k
Consumer experience platform for healthcare
Be an early applicant
Consumer experience platform for healthcare
501-1000 employees
Be an early applicant
CA$75-90k
501-1000 employees
Company mission
To power next-generation healthcare experiences with a platform built to enable CX transformation.
Role
Who you are
- 5+ years experience in a high-performance software delivery capacity
- 5+ years of project management experience preferred
- Bachelor’s degree or equivalent
- Experience in the healthcare, consumer applications or technology required
- Our employees come from different backgrounds, and we celebrate those differences. We are looking for the best candidates for our open roles, but do not expect applicants to meet every qualification in order to be considered. If you are excited about what you could accomplish at League and believe you can add value to our team, we would love to hear from you
What the job involves
- As a Software Delivery Project Manager, you are responsible for managing multiple concurrent projects to deliver solutions to customers. You will work closely with a Software Delivery Program Manager and a cross-functional team to create and execute end-to-end project plans, balancing schedule, quality, cost, and customer satisfaction
- You will proactively and strategically manage software delivery, from discovery through to successful customer adoption. You will manage dependencies, lead technical discussions, and drive action plans to resolve issues and mitigate risks. You will support clear communication on project status to all stakeholders, supported by clear KPIs
- You will act as a primary liaison between our cross-functional team and our customer, and build trusted relationships at all levels
- Support Project Execution: Take ownership of one or more project plans, including status reports, risk logs, and issue management. You'll manage program calendars and meeting schedules to ensure timely execution
- Cross-Functional Collaboration & Guidance: Collaborate closely with internal teams (Marketing, Communications, Product, Engineering, and Operations) to ensure alignment, communicate project status, and escalate issues. You'll motivate and guide these teams to deliver on time and to customer requirements
- Problem-Solve & Mitigate: Employ strong problem-solving skills to navigate challenges and uncertainty during implementation and product development. You'll identify dependencies, coordinate with teams to ensure their attainment, and mitigate risks to maintain delivery schedules
- Manage Scope & Quality: Support change control processes and governance meetings to ensure project scope and timeline integrity. You'll also act as a liaison for testing initiatives, ensuring a smooth testing lifecycle with clients
- Continuous Improvement: Manage deliverable and document control processes. You'll also capture ongoing customer feedback and support internal initiatives to develop and improve documentation and processes, contributing to League's evolving delivery model
- Best Practices: Apply project management best practices, tools, and processes per internal standards, partnering with Delivery Leads to escalate and overcome barriers to project success
Our take
Health benefits are a top requirement for anyone seeking a new job in the US today, but classic one-size-fits-all plans are no longer regarded fit for service. League's platform - for payers, providers, consumer health businesses, and employees - connects all benefits in one HIPAA-compliant place, to enable all bodies involved with health benefits to provide better customer healthcare experiences.
League is already one of the bigger players in the employee wellness space, having capitalised on the recently accepted correlation between employee health and productivity to secure huge clients like Uber, Shopify and Unilever. The company has seen significant investment, which will support the scaling of its platform-as-a-service offering. With more than 63 million contracted users, it is securing its position as the leading digital infrastructure for an integrated health ecosystem.
Freddie
Company Specialist at Welcome to the Jungle
Insights
-4% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Feb 2022
$95m
SERIES C
Jul 2018
$47.1m
SERIES B
Total funding: $171.1m
Company benefits
- Flexible medical and dental plans
- 401(k) and RRSP matching programs
- Health, lifestyle, learning and family spending accounts
- Employee stock option program (ESOP)
- Generous leaves (including parental and sabbatical)
- Flexible time off
Company HQ
Entertainment District, Toronto, ON
Leadership
Michael Serbinis
(Founder & CEO)Founder of DocSpace and Kobo. Experience as CEO for Three Angels Capital and Board Director for Vector Insitute, among other prominent business leadership roles.
Salary benchmarks
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