Principal Product Designer, Bluecore
$130-190k
+ Equity
AI powered customer insight technology
Be an early applicant
AI powered customer insight technology
201-500 employees
Be an early applicant
$130-190k
+ Equity
201-500 employees
Company mission
To transform casual shoppers into lifelong loyal customers.
Role
Who you are
- Have 7+ years of experience designing complex software, ideally in AI, developer tools, or systems-heavy SaaS environments
- Can think across multiple levels of abstraction—from atomic UI patterns to high-level agent orchestration
- Thrive in ambiguity, balancing experimentation with systemization
- Have a sharp eye for craft. You care deeply about visual hierarchy, interaction clarity, and information design
- Communicate clearly and influence thoughtfully—whether giving feedback, presenting to leadership, or collaborating asynchronously
- Are fluent in Lean UX, user research, fast shipping, and post-launch iteration
- Believe that great design is as much about structure and logic as it is about polish and delight
- Bring energy, curiosity, and empathy to every problem you touch
What the job involves
- We’re looking for a Principal Product Designer to champion design across Alby’s multi-agent platform, a system that’s redefining how brands use AI to sell online
- Our product blends cutting-edge LLM tech with deeply considered UX to guide shoppers, empower marketers, and orchestrate complex ecommerce workflows with simplicity and clarity
- As Principal Designer, you won’t just design interfaces. You’ll shape the experience strategy for a system of AI agents and their surrounding tooling
- You’ll partner closely with founders and cross-functional leads to define design standards, lead large problem spaces, and set the tone for how design operates at Alby
- As the second designer on a small-but-mighty team, this is a rare opportunity to help establish a design culture at a company building at the frontier of AI-powered commerce and beyond
- Define UX strategy for a multi-agent AI system, leading the design of experiences that serve merchants, marketers, and shoppers
- Lead end-to-end design across high-impact projects. Complex admin tooling, agent playbooks, knowledge systems, response categorization, and more
- Build systems that scale. From conversation design patterns to knowledge architecture to visual QA standards
- Collaborate cross-functionally with product, engineering, and GTM teams to translate fuzzy AI behavior into legible, guided UX flows
- Shape the structure and standards of our design org, from process to critique culture
- Contribute to product and company strategy through a design lens, balancing high craft with high velocity
- Champion usability, clarity, and visual excellence across the product. Help everyone at alby raise the bar
- Design at the frontier: You’ll be defining UX for emergent AI behavior, helping people trust, guide, and understand AI agents
- Multi-user complexity: Alby serves merchants, marketers, and shoppers—with unique UX needs across each
- Early-stage opportunity: We’re a small team with a big mission, and you’ll be a foundational design leader
- High autonomy and ownership: Design is a critical function at Alby. You’ll shape how the company thinks about product and user experience
Our take
Bluecore uses data gained from direct marketing like email, social media, site activity and combines that with machine learning to make better predictions about who might want to buy what. In turn this helps turn casual consumers into lifetime customers for its clients, predominantly large retailers such as Sephora, CVS, Teleflora and Tommy Hilfiger.
Competitors include Wunderkind, dotdigital Engagement Cloud, Salesforce Email Studio and ActiveCampaign.
The business proposition of Bluecore is widely valued by both the investment and retail communities thanks to its focus on predictable customer bases within an increasingly unpredictable market. After its unicorn-making Series E funding in 2021, Bluecore continues to reinvent how brands and retailers can engage with shoppers, helping drive the shift toward digital-first commerce. In 2024, Bluecore acquired AI shopping assistant platform alby, indicating Bluecore's efforts to remain at the technological forefront of its market.
Freddie
Company Specialist at Welcome to the Jungle
Insights
35% employee growth in 12 months
Company
Funding (last 2 of 8 rounds)
Aug 2021
$125m
SERIES E
May 2020
$50m
SERIES D
Total funding: $244.3m
Company benefits
- Highly competitive compensation package including salary and equity as well as the opportunity to work for one of the fastest growing marketing technology companies
- Comprehensive medical, dental, and vision insurance
- 401(k) plan
- Monthly discretionary reimbursement towards fitness, home office and/or Learning and Development opportunities
- Generous Parental Leave & flexible vacation policy
Leadership
Fayez Mohamood
(Co-Founder & CEO)Having studied for an MA, at Georgia Institute of Technology, they worked as a Microprocessor Design Engineer at AMD, before working in Software Development at The MathWorks for 3 years. They left their position as Head of Product at BigDoor Media in January 2013 to co-found Bluecore the following month.
Max Bennett
(Co-Founder & Chief Product Officer)They worked as a Derivatives Trader at Goldman Sachs for just under a year before working briefly as an Associate at Techstars. In 2013, they co-founded Bluecore, serving initially as CPO and since February 2021 as an Advisor.
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