Senior Product Designer, Jellyfish
Platform
More information about location
Engineering team management platform
Be an early applicant
Engineering team management platform
201-500 employees
Be an early applicant
More information about location
201-500 employees
Company mission
To make engineering leaders’ lives better by elevating the practice of engineering management.
Role
Who you are
- 6+ years of experience working as a product-focused digital designer
- Experience with platform-level system thinking, understanding and designing for complex interconnected systems and their dependencies
- An eye for high-quality, well-crafted visual and interaction design, and a passion for UI details
- Experience working directly with customers to inform design decisions through research, testing, and conversation
- Proficiency in data visualization and insights
- Proficiency in prototyping your ideas to help articulate nuanced design decisions
- Experience handling comprehensive projects with overlapping organizational lines
- Ability to communicate your ideas and decisions to a variety of stakeholders
- Energized by simplifying complexity and bringing elegance to everyday user tasks
Desirable
- Experience with software engineering and the processes and practices associated with it
- Experience in a high-growth B2B SaaS environment, especially enterprise-focused products
- A generative spirit, and excitement for coming up with novel, simple solutions
- A good understanding of backend infrastructure, and/or experience working in-depth with backend engineers
What the job involves
- Jellyfish is looking for a talented Senior Product Designer - Platform to help craft world-class experiences for our largest customers
- As we continue to expand our user base, the demand for robust administration tools, user management, and platform configuration is paramount
- We're seeking a designer who can help define our overarching platform vision and translate complex requirements into intuitive, scalable solutions that empower our customers
- Help build, deliver, and refine clear strategy and storytelling around platform needs and opportunities
- Play a major role in product decision-making, working directly with customers and leadership across the organization
- Rally and inspire the team to deliver experiences that live up to your high standards
- Analyze and document enterprise-tier customer needs through quantitative data analysis, building relationships with customer support, and conducting user interviews with engineering leaders
- Develop generalizable solutions that address the convoluted structures of our enterprise customers while maintaining a high degree of usability and customer ownership
- Lead collaboration efforts with other product teams to execute on platform-wide initiatives
- Build lasting and effective relationships with our Support and Sales Engineering teams in order to work together to solve and prevent customer problems
Our take
Engineering leaders are often left in the dark when it comes to exactly what their teams are doing when developing new products. This was a source of frustration shared by the founders of Jellyfish, who had similar visibility issues when running their own engineering and product teams.
Its platform attempts to do for engineering team leaders what CRM systems have done for sales teams. It aims to keep managers in the loop around projects, including the productivity of individual engineers, where time and resources are spent, and whether products are on schedule.
The company has a long list of customers including Toast, Medium, DataRobot, Digital Guardian, New Relic, and Mastercard subsidiary SessionM. The global transition to remote work saw a surge in business for Jellyfish, which has led to an increase in its headcount and further revenue growth.
Freddie
Company Specialist at Welcome to the Jungle
Insights
5% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Feb 2022
$71m
SERIES C
Jan 2021
$31.5m
SERIES B
Total funding: $117.2m
Company benefits
- Hybrid Work Environment: While we have an office in Boston, MA, we enjoy a hybrid work environment. We don’t have a company-wide policy on the days required to be in the office. We have many fully remote employees around the US and in Boston. What’s important is getting the work done and learning from each other, over where you’re located
- Outings and Events: We’re all about building solid relationships, and we love to have fun while we’re at it! Whether trying out new restaurants together, catching a Red Sox game, or taking a cooking class, our team outings are a great way to bond with your colleagues
- Time Off: Time away from work is essential for everyone, which is why we offer Flexible Time Off so you can take the time when you need it. We also have 13 company holidays and encourage everyone to take time off for religious or cultural holidays that aren’t in our schedule
- 401(k) and Financial Wellbeing: We offer both Traditional and ROTH 401(k) retirement savings plans. We also have periodic financial education webinars and opportunities for you to meet 1-1 with a Certified Financial Planner to make sure you’re on track to meet your financial goals
- Equity: On top of a competitive salary, we offer stock options so you can be a part of Jellyfish’s future success. We want you to have a stake in what we’re creating here
- Health Benefits: We believe in caring for our employees and their families, so we offer a competitive benefits package that includes top-notch medical, dental, and vision coverage. You can rest assured that you and your loved ones are covered with our comprehensive plan
- Parental Leave: Bringing a new family member home is an exciting time, and we want you to be fully present for it. We offer paid parental leave to help you care for your loved ones during this special time. Parents also support one another in our dedicated #parents Slack channel
- Commuter benefits: If you choose to go into our Boston office regularly, you can pay for your commute to and from work using pre-tax dollars with our commuter benefits program or pre-tax dollars to pay for parking near the office or at a Commuter Rail stop
- Pet Insurance: Pets are just as much a part of your family so we offer discounted pet insurance to our employees through Wishbone
- Employee Resource Blooms: Belonging is an important part of doing your best work. These ERBs provide support and community for employees: Out at Jellyfish, Jellyfish of Color, and Women of Jellyfish
Company HQ
Financial District, Boston, MA
Leadership
Philip Braden
(Co-Founder)Philip worked as a Consultant for 4 years before 7 years at Endeca and working as VP of Product at Vocus. They left their role of 4 years as a Fishbowl Marketing Manager to co-found Jellyfish in 2017.
David Gourley
(Co-Founder)David studied at UCB before working at Inktomi, Endeca, and Ludic Labs for 15 years. They spent 4 years at Groupon, moving from VP Product and Engineering to founding Jellyfish.
Andrew Lau
(Co-Founder & CEO)Having studied at MIT, Andrew founded Broadway Commerce in 2009, before being a Redstar Entrepreneur in Residence and founding LoopIt. They left their CSO role at Nanigans in 2014 to co-found Jellyfish as CEO in 2017.
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