Hiring Coordinator, Monzo
£34-46k
+ Stock options
Digital-only bank platform and marketplace
Posted today
Digital-only bank platform and marketplace
1001+ employees
Posted today
£34-46k
+ Stock options
1001+ employees
Company mission
To build a new kind of bank that makes money work for everyone.
Role
Who you are
- You have experience in a senior administration, Executive or Personal Assistant or coordination role. Applications with a hiring coordination background will be prioritised
- You have a genuine passion for hiring coordination and scheduling interviews. This is not a recruiter role
- You’re highly organised with great attention to detail
- You've worked with high growth technology companies
- You’re a great communicator, both in person and in writing
- You have experience working with lots of stakeholders (internal & external), and adapting your working style to suit their needs
- You have experience of working on lots of different requests & tasks at the same time, and are able to prioritise the most important things
- You're comfortable dealing with shifting priorities and adaptable when things change
What the job involves
- We’re looking for a Hiring Coordinator to join the Hiring team at Monzo. You’ll be supporting our growth by going the extra mile so that every candidate feels valued and respected, and moving mountains in the background to make interviewing with Monzo an effortless and delightful process
- Partnering with Recruiters, Executive Assistants and interviewers to schedule all candidate interviews
- Juggling complex diaries for our interviewers and finding ways to make scheduling easier
- Providing an amazing, memorable, stress-free experience for candidates during their interview process, including showing them round our London office
- Managing candidate travel and relocation, if needed
- Doing the onboarding admin for new hires and adding them to our internal systems
- Kicking off & monitoring background checks, including some in person right to work checks from our London office
- Working with People Operations & People Experience to make sure things are set up for new hires’ first day
- Working on projects to make all of our hiring processes run like clockwork
- 12 month Fixed Term Contract
Application process
- Recruiter Call
- Initial Call
- Take Home Task (max 2 hours)
- Role Specific Interview (45 mins) & Values & Collaboration Interview (45 mins)
- Our average process takes around 2-3 weeks but we will always work around your availability. You will have the chance to speak to our hiring team at various points during your process, but if you do have any specific questions before this please contact us at katieescott@monzo.com
- You can also use this email address to let us know if there’s anything we can do to make the process easier for you because of disability, neurodiversity or anything else
- ⏳ We’ll only close this role once we have enough applications for the next stage. Please submit your application as soon as possible to make sure you don’t miss out
Salary benchmarks
Our take
Monzo is a challenger bank that fully operates online and offers a full range of current, savings, business accounts, and more. The speed of the challenger banks to provide a great experience has been impressive, and the number of competitors appearing has proven the consumer desire for innovation.
Monzo remains one of the popular online banks, with more than 6 million customer active users. The company faces competition as more traditional banks, such as Goldman Sachs and JP Morgan, have launched their own digital banks. However, the new technologies that the company is built on enable it to expand quickly (with fewer issues) than the incumbent players' offerings.
With an increasing amount of people switching banks, the company's ever-expanding suite of banking and financial services (such as its buy-now-pay-later offering) has resulted in Monzo receiving the second-highest net switching gains among digital challenger banks (just behind Starling).
After setting U.S. expansion plans aside in 2020, the company launched in the U.S. market in early 2022, partnering with Sutton Bank to provide its U.S. accounts. After several years focused on narrowing its losses, Monzo hit profitability in the first two months of 2023. In the same year, 2 million new customers joined, tallying its customer base at 9 million in 2024.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
42% female employees
19% employee growth in 12 months
Company
Funding (last 2 of 18 rounds)
May 2024
$190m
LATE VC
Mar 2024
$423.2m
LATE VC
Total funding: $1.8bn
Company benefits
- Yearly Salary Review + Proactive pay increases to reflect growing responsibilities + Share options
- Flexible working hours
- Work From Home Opportunities + we'll pay for any equipment you need to do your job
- 24 days holiday a year, plus bank holidays
- Paid sick leave for both physical & mental health + Health insurance via AXA or Vitality + Additional health insurance through Medicash
- Employee Assistance Programme
- Learning budget of £1,000 a year
- Aviva Pension Scheme + 4% Employer Contribution
- Paid maternity, paternity, adoption or shared parental leave (after 13 weeks of employment)
- 52 weeks of primary caregiver leave (6 months at 100% pay, 13 weeks at Statutory Maternity Pay, 13 weeks unpaid)
- 3 months of secondary caregiver leave at 100% pay
- Unum Life Insurance
- Access to fertility and family-forming health benefits via Fertifa
- Abellio Season Travel Tickets + Cycle-to-Work Scheme
Company values
- Be hard on problems, not people 🙌 We create supportive communities to help people thrive.
- Make a difference 🚀 We solve real problems, working on things that have the biggest impact for our customers and each other.
- Help everyone belong 🤗 We’re building a bank for everyone. We embrace differences and make sure everyone feels welcome.
- Think customer first; grow Monzo safely 🥕 We always do what's best for customers. It's the right thing to do and the safest way to grow.
- Default to transparency 🎤 We’re open with each other and customers unless we have good reason not to be.
- Think big, start small, own it 🌲 We’re ambitious and shoot for the moon, working iteratively to get the best results.
Company HQ
City of London, London, UK
Articles
Leadership
Jonas Templestein
(CTO)Founder of HipDial. Former Software Engineer at Starling Bank.
People progressing
Joined in the Customer Operations team. Moved to be a Financial Crime Analyst after 5 months. Then moved again to be a Business Analyst after 2.5 years. Currently working as a Senior Product Manager.
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