Product Expert, GetResponse
US market
$60-70k
Digital marketing automation platform
Open for applications
Digital marketing automation platform
201-500 employees
Open for applications
$60-70k
201-500 employees
Company mission
To tailor to the needs of customers with easy, affordable marketing tools any business can use.
Role
Who you are
- Proven experience in email marketing SaaS
- Strong technical knowledge of email marketing tools and platforms
- Experience in customer retention strategies and practices
- Demonstrated ability to create and deliver product training materials
- Excellent communication skills, both written and verbal, with a strong focus on US market needs
- Experience attending and presenting at industry events
- Willingness to travel within the US for industry events and client meetings
Desirable
- Prior experience in a sales role or direct involvement in sales processes
- Experience with international teams or remote working environments
What the job involves
- You'll be the go-to guru for our customers, offering personalized support, dynamic training sessions, and engaging onboarding calls
- Plus, you'll represent us at industry events, sharing the latest trends in email marketing and marketing automation
- Serve as the primary product expert for US-based customers
- Facilitate and lead US-specific product webinars and training sessions
- Conduct onboarding calls and support retention-focused activities for US customers
- Develop and maintain US-specific product content, including videos and course
- Represent the company at industry events and conferences in the US, demonstrating the product and discussing email marketing and automation strategies
- Collaborate with the team to ensure alignment and knowledge transfer
Application process
- 1. Review stage: We’ll check your resumé/CV to screen for various criteria and match your talents with opportunities
- 2. Phone interview: We’d like to get to know you, and vice versa. Let us know why you want to join our team and why you’d be a great fit with us
- 3. Task challenge: Show off your skills! We'll ask you to complete a brief task. We'll suit it to fit your skills and your calendar
- 4. Final interview: It's your chance to shine and show that you're the perfect fit for the role. Meet your future manager and see what’s in store for you
- 5. Offer: If you have what it takes, accept our offer and — welcome aboard! Join our team and be in great company!
Our take
Digital marketing is essential in today’s online landscape for brands to reach their audience, but managing campaigns across multiple channels can be tough. Each marketing format requires manual content creation, communication, and personalization, leading to a complex web of workflows that requires large-scale teams to manage.
GetResponse provides an all-in-one digital marketing automation platform, helping businesses significantly reduce the time it takes to send personalized inbound marketing emails and promote their brand across multiple channels. The platform includes a suite of modular tools that can be combined to suit entrepreneurs, freelance marketers, marketing teams and large companies whilst offering custom pricing schemes to suit small and large businesses equally.
Whilst GetResponse will face massive competition in the form of other all-in-one omnichannel digital marketing platforms, the company has taken a unique approach by ensuring that its platform is flexible to the budgets and needs of any business. Through this approach, the company aims to increase the accessibility of digital marketing automation whilst removing the necessity for fragmented tools and complex integrations.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
Company
Company benefits
- Remote work
- Daily allowance of 20 PLN (or equivalent) for each workday spent entirely remotely, anywhere but the GetResponse Office
- Home office set up - you’ll get a one-time bonus for a maximum of 1000 PLN (or equivalent) to help set up your home office space
- Private medical care for employees and their family members
- Employee referral program - up to 10 000 PLN for recommending a friend
- Corporate life insurance
- Employee pension program (PPE)
- ESOP (Employee Stock Option Plan) with a 4-year vesting period and unconditional buyback program
- Flexible working hours and no meeting days– we want to help you to adjust your schedule to your activities
- Wellbeing and mental health culture - mental health helpline, sport card, yoga classes etc
- Modern equipment - most of our teams work on MacBooks
- Language classes
- Internal initiatives like webinars, knowledge sharing sessions, and more!
Company values
- Be in great company
- #BeBold and innovative - you have space to share and execute your ideas and vision
- Don't hesitate to #TakeCharge and act on it - take on new challenges and risks, and own them
- Practice #Respect at all times - we're human-centered and care about all people & our environment
- #Influence and inspire to create the best in all we do - set an example to inspire and influence others
- #Grow your knowledge and perspectives - share yours with others and be open to receiving them as well
Company HQ
Przymorze, Gdańsk, Pomeranian Voivodeship
Articles
Leadership
Simon Grabowski
(CEO)CEO and Founder of GetResponse since 1998.
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