Senior Strategy & Operations Manager, Angi
Memberships
On-demand marketplace for home services
Job no longer available
On-demand marketplace for home services
1001+ employees
Job no longer available
1001+ employees
Company mission
To help people love where they live, by becoming the home for everything home.
Role
Who you are
- 5+ years of professional experience with evidence of increasing responsibility, including creating processes for complex operations
- 2+ years experience in an operating role or at a start-up is strongly preferred
- MBA from a top business school (not a requirement so apply if you think you’re a good fit even if you didn’t go to b-school)
- Management consulting experience (or similar strategy experience) at a top firm preferred
- Bachelor’s degree, preferably with a focus in an analytical field
- Exceptional quantitative skills and aptitude. Proficiency with Excel and familiarity with databases and SQL
- Excellent verbal and written communication skills and attention to detail
- Track record of successfully executing small tests, iterating and scaling them with cross functional stakeholders
- Experience using data to develop and optimize processes and products
- A self-starter and creative problem solver who enjoys tackling complex projects and building businesses from the ground up
What the job involves
- Driving expansion and growth. Develop and execute projects to improve Member engagement and satisfaction across customer experience, digital product, and marketing
- Analyzing and measuring impact. Test hypotheses quickly! Conduct data analysis and market research to identify new opportunities, own implementation and measure impact. You’ll constantly be looking at (and improving) project metrics
- Collaborating with internal and external teams. You will work cross-functionality with product, marketing, operations and customer service to successfully execute projects
- Managing junior team members. You will ultimately manage junior team members focused on specific projects
Our take
Angi is a result of the 2017 merger of popular local services review platform Angie’s List, and prescreened contractor sourcing platform HomeAdvisor. The resulting platform provides a digital marketplace for homeowners to browse and secure home services, projects, and contractors.
Angi is performing particularly well in North America and has helped over 150 million homeowners. Certainly, the company has embarked on what should prove a majorly lucrative partnership with Walmart over coming years. Angi services will be marketed and available at Walmart both online and offline, giving the company a shot at netting some of Walmart’s 220 million global customers.
What's more, Angi's membership option attracts a huge number of subscribers. This has drawn more activity to the site, with members returning three times more to complete additional requests compared to non-members. This launch as well as the partnership with Walmart has propelled Angi firmly down the path of further expansion.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Company benefits
- Full medical, dental, vision package to fit your needs
- Flexible vacation policy; work hard and take time when you need it
- Pet discount plans & retirement plan with company match (401K)
- The rare opportunity to work with sharp, motivated teammates solving some of the most unique challenges and changing the world
Company HQ
River North Art District, Denver, CO
Leadership
Angie Hicks
(Chief Customer Officer & Director)A Harvard Business School Graduate who went on to found Angie's List, which eventually became Angi.
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