Senior Marketing Operations Manager, Choco
3-5 days a week in office
Enabling a sustainable food system
Be an early applicant
Enabling a sustainable food system
201-500 employees
Be an early applicant
3-5 days a week in office
201-500 employees
Company mission
To lead a change in one of the oldest industries on the planet.
Role
Who you are
- 4–7 years of experience in Marketing or Revenue Operations, ideally in a SaaS or fast-scaling tech environment
- Strong expertise in HubSpot and Salesforce, with hands-on experience managing automations, integrations, and lead workflows
- Proven ability to analyze data and build dashboards that connect marketing performance to pipeline and revenue
- Skilled in process design and cross-functional collaboration, aligning Marketing, Sales, and RevOps around shared goals
- Detail-oriented and data-driven, with a strong focus on CRM hygiene, compliance, and operational excellence
- Excellent communication skills and a structured, proactive working style
What the job involves
- We’re looking for a Senior Marketing Operations Manager to build and scale the backbone of Choco’s marketing engine
- In this role, you’ll own our marketing systems and processes, ensure smooth lead management, and create data-driven reporting that directly connects marketing efforts to revenue
- You’ll play a pivotal role in transforming how our global marketing team operates — driving efficiency, accuracy, and alignment between Marketing, Sales, and RevOps
- This is an opportunity to take full ownership of a key function, work closely with leadership, and shape the company’s growth from the inside out
- Own and optimize the marketing technology ecosystem — including HubSpot, Salesforce, GA4, and connected integrations — ensuring seamless data flow, efficient automation, and reliable campaign execution across all channels
- Design, build, and continuously improve lead lifecycle processes, covering lead scoring, routing, qualification, and nurturing. Collaborate closely with Sales and RevOps to define lead stages, SLAs, and handover processes that increase conversion efficiency
- Develop, automate, and maintain reporting frameworks and dashboards that provide full visibility into funnel metrics, campaign performance, and pipeline contribution, enabling leadership to make confident, data-driven decisions
- Build and refine marketing attribution models that connect marketing spend and channel performance to pipeline and revenue outcomes, helping to optimize investments and forecast growth impact
- Lead and coordinate cross-functional marketing operations initiatives, such as website relaunches, inbound process optimization, and global campaign infrastructure projects, while documenting and scaling best practices across teams
- Ensure high standards of data quality, compliance, and scalability, maintaining CRM hygiene, enforcing GDPR processes, managing martech vendors, and driving continuous improvement in system governance and operational excellence
- Build the Marketing Operations function from the ground up with full ownership
- Work closely with C-level and RevOps leadership on strategic growth initiatives
- Grow quickly into a Senior Marketing Ops, RevOps Manager, or Head of RevOps role
- Be part of a collaborative 4-person RevOps team including Systems, Sales Ops, and RevOps managers
- Shape how marketing drives predictable, measurable revenue at a fast-scaling global company
Our take
The restaurant industry has seen vast technological innovations throughout the last decade, yet the state of supply chain ordering and administration does not reflect this. Restaurants are still using archaic paperwork to order from suppliers, and this has the tendency to become clunky, inaccurate, and result in food waste. Choco exists to improve this situation by connecting restaurants and suppliers through its food ecosystem management software.
Choco isn't the only company to notice the potential for disruption in this space, but it has taken a unique approach by providing bespoke inventory applications and analytical tools to both restaurants and suppliers. Because of this, it has a large and rapidly growing userbase and its supply chain now links more than 31,000 businesses globally, with more than £1.2 billion in goods traded on its platform.
It's also raised large amounts of capital in several funding rounds and achieved unicorn status with a valuation exceeding $1 billion. It now has eyes on expansion, currently working with clients across the U.S. and Europe but also planning to begin operations in South America, the Middle East, and Asia in the near future.
Steph
Company Specialist at Welcome to the Jungle
Insights
5% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Feb 2023
$29.1m
LATE VC
Dec 2022
$38.4m
LATE VC
Total funding: $342.2m
Company HQ
Kreuzberg, Berlin, Germany
Leadership
Daniel Khachab
(Co-Founder & CEO)Experienced as Global Venture Development Manager and CEO of Rocket Internet SE.
Julian Hammer
(Co-Founder)Before co-founding Choco, they freelanced in Product & Marketing with Ace & Tate, BuzzHire and UpLabs. Before that, they were a Senior Venture Associate with EPIC Companies and the Head of Marketing Intelligence for Global Savings Group.
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