Solutions Operations Manager, Vanta

• 4–7 years of experience in program management, solutions operations, revenue operations, or a related field
• Experience building structured processes from ambiguity and documenting scalable workflows
• Strong organizational and operational skills with the ability to manage multiple workstreams simultaneously
• Experience partnering cross-functionally with Product, Revenue, or Technical teams
• Analytical mindset with experience tracking metrics and translating insights into action
• Clear communicator who can synthesize complex information into structured documentation and updates
• Ability to operate independently within defined scope while escalating appropriately and driving accountability
• Open to using AI to amplify their skills and strengthen their work - demonstrating curiosity, a willingness to learn, and sound judgment in applying AI responsibly to improve efficiency and impact

Desirable

• At Vanta, our mission is to help businesses earn and prove trust. We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it
• As a Solutions Operations Manager at Vanta, you will own the execution and operationalization of scaled programs that support our global Solutions and Revenue teams. You'll translate strategic priorities into structured, repeatable programs that improve how we support customers at scale, both pre- and post-sale
• Our Solutions organization plays a critical role in helping customers understand and adopt Vanta's trust management platform. We work with prospects and customers to demonstrate how Vanta can solve their security and compliance challenges
• In this role, you'll drive program execution with autonomy, improve operational systems, and deliver measurable business impact. You'll work at the intersection of solutions, program management, operations, and cross-functional collaboration, partnering with Solutions, Product, Field Readiness, and R&D to ensure processes, tools, and insights are organized, measurable, and scalable across regions
• Own the coordination and execution of high-impact internal programs that support the global Solutions team, ensuring timely delivery and cross-functional alignment
• Run the global Consensus scaled demo program, ensuring consistency, adoption, performance tracking, and continuous optimization across regions
• Build and maintain a centralized knowledge hub that organizes scalable assets, best practices, and documentation to drive consistency and reuse across teams
• Partner with Product and cross-functional stakeholders to operationalize the Voice of Customer intake and prioritization process, and synthesize customer and market insights into structured updates for R&D leadership
• Collaborate with Product and Field Readiness to support scalable enablement programs tailored to the Solutions organization
• Support the development and documentation of global standards that improve quality, consistency, and adoption of internal solutions
• Track and maintain dashboards and reporting mechanisms that provide visibility into the Solutions team's contribution to revenue and operational impact