Technical Program Manager, DoorDash
Merchant
$123-195.5k
Local food delivery platform
Job no longer available
Local food delivery platform
1001+ employees
Job no longer available
$123-195.5k
1001+ employees
Company mission
To empower local economies by connecting food lovers with great local restaurants
Role
Who you are
- 3+ years recent experience as a Technical Program Manager or similar role at a technology company (Bachelor's degree required and experience in Computer Science, Software Engineering, or other related disciplines desired.)
- You're located in the San Francisco Bay Area or Seattle
- Experience working with product and platform engineers on large-scale distributed systems. You can speak to system architecture, scalability and reliability decisions, and design trade offs
- Strong leadership skills with the ability to collaborate and build relationships across organizations, bridge gaps between teams, and successfully influence without authority
- Strong sense of ownership, urgency, and drive. A willingness to roll up your sleeves and dive into the details to understand and drive your programs
- Direct engagement with Engineering teams on product development with a thorough understanding of software development processes. Project planning and execution skills that include reviewing technical design documents, estimating, and scheduling
- Experience working in a fast paced environment is desired
What the job involves
- We are looking for a Technical Program Manager to join our Merchant Team to lead important engineering-wide initiatives related to empowering local economies by helping merchants open, grow and operate more profitably
- Programs will require a strong technical understanding, general cross organization coordination/facilitation, stakeholder management, and ownership of results. You will report into the centralized Technical Program Management team in Engineering
- Owning Merchant Programs - You will partner with Engineering, Product, Operations and other leaders to establish the vision, strategy, technical direction and success metrics for those programs. Focus areas for your programs will include building partnerships with other product engineering teams and executing strategic projects to enable multi-vertical scale
- Planning & Execution Optimization - Drive optimizations related to planning Engineering objectives and key results, develop frameworks for team execution/tracking and provide visibility to resource allocation and prioritization
- Technical - You will develop a full understanding of our technical stack and interdependencies, allowing you to contribute to designs and ensure they are scalable, reliable, and efficient
- Stakeholder Management - Manage expectations for all stakeholders from leadership to individual teams, possess strong problem solving and negotiation skills, and earn trust of partners and teams
- Process - Develop processes to ensure teamwork is streamlined to manage complexity and optimized velocity. You are thoughtful about how and when to implement processes with a light touch and clear understanding of success within DoorDash’s culture
- Time Management - Balance urgency and priority while moving the needle on multiple initiatives
Our take
DoorDash was an early entrant into the last-mile restaurant delivery business, which is now crowded with the likes of Uber Eats, Postmates and GrubHub. They offer restaurants an end-to-end delivery platform, generating new business and access to a network of delivery drivers.
To differentiate itself in the market, DoorDash focused on areas with fewer competitors and found success in this untapped market. Other factors, such as the company's targeting of restaurants which many not typically offer a delivery service, also contribute to its profitability. The company made its stock market debut in 2020 with one of the biggest IPOs of the year.
However, in light of increasing discontent around DoorDash's commission structure from restaurants, competition remains fierce. The business recently responded by publishing a transparent fee structure, but the number of options open to restaurants means DoorDash must fight to keep its customers loyal. Despite this, by focusing on consumer retention, logistics and technology, the company is likely able to maintain its existing growth and revenue.
Freddie
Company Specialist at Welcome to the Jungle
Insights
13% employee growth in 12 months
Company
Funding (last 2 of 10 rounds)
Jun 2020
$400m
SERIES H
Nov 2019
$100m
SERIES G
Total funding: $2.5bn
Company benefits
- Company stock options
- Work from home stipend
- Unlimited paid time off policy
- Work from home opportunities
- Health insurance
Company HQ
Mid-Market, San Francisco, CA
Leadership
Tony Xu
(CEO)Tony studied at UCB and worked as a Matrix Partners Associate while studying for an MBA at Stanford. He combined this experience to co-found DoorDash in January 2013, and has served as CEO since June 2013.
Stanley Tang
(CPO)Previously studied Computer Science at Stanford, before working at Facebook as a Software Engineer.
Salary benchmarks
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