Director of Member Experience Strategy, Oscar Health

• 10+ years experience in healthcare strategy and operations, and/or related field
• 6+ years of management experience
• 3+ years experience in leading large-scale cross functional initiatives

Desirable

• Hi, we're Oscar. We're hiring a Director, Member Experience Strategy to join our Operations team
• As a Director, Member Experience Strategy, you will be responsible for driving the strategy, program design and implementation of a specific department. The primary responsibility for this role is to set the overall department strategy and deploy tactics that allow us to enhance our overall program value
• You will report to a Vice President, Member Experience
• Set, drive and execute on the department strategy and vision to enhance program’s overall value including determining and uncovering new opportunities
• Understand the competitive landscape of the department and act as a thought leader for the particular SME the department runs
• Work cross functionally with other departments to bring new ideas to life and hold accountable through indirect management
• Program management of key company and department strategy initiatives
• Own and continuously evaluate financial and performance of the department
• Report to Senior Leadership on the health of the business
• Drive the budgeting process and the fiscal performance for the team in association with the leadership team
• Development and growth of direct reports, ensuring that colleagues are supported in professional development
• Compliance with all applicable laws and regulations
• Other duties as assigned