Senior Product Designer, Dojo
Payments Platform
Card payment solutions for UK businesses
Job no longer available
Card payment solutions for UK businesses
1001+ employees
Job no longer available
1001+ employees
Company mission
To empower businesses to thrive in the Experience Economy, by creating the tools and technology that turn transactions into meaningful relationships.
Role
Who you are
- A problem solving and customer obsessed mindset, balanced with a business awareness and analytical thinking, ensuring our products are desirable and usable, while being feasible and viable
- A desire to continually master your research and design craft, with the ability to turn around a high quality and dependable standard of work efficiently
- An ability to deliver at all levels of scale, from the big picture (such as product vision and strategy) all the way through to the surface level (such as component and interface design)
- Effective communication and storytelling skills (written, verbal, and visual) in order to make memorable and persuasive presentations, to enthuse and motivate
- An empathetic mindset where you’re primarily focused on the ‘other’ - able to identify and understand other people’s emotions and experience, and crucially take action to resolve problems
What the job involves
- We’re looking for a Senior Product Designer to join us here at Dojo!
- This role will sit within our Payments Products tribe, whose goal is to revolutionise the payments landscape
- Their vision is to create the ultimate unified payments ecosystem that empowers businesses to seamlessly handle and comprehend all forms of transactions. We envision our Dojo payments ecosystem as an integral part of our customer's success, providing a vital avenue for understanding and connecting with their clientele
- Own the customer’s experience of Dojo products (both native and web) - championing the customer and working collaboratively to translate tribe and business objectives into value for consumers
- Collaboratively influence product strategy and objectives through data and insights, with the intent of positively impacting our customer’s experience
- Collaboratively lead the UX & UI design for the squad, from user research and problem validation through to the creation of high fidelity prototypes, product QA and solution validation
- Host and facilitate design based sessions and workshops with the intention of driving awareness of customer needs
- Actively contribute to our design community at Dojo as part of the PD chapter, where we welcome individuality of thought and diversity of experience
Salary benchmarks
Our take
Dojo has been around for over ten years, after starting in 2009. In that time they have very much established themselves as a go-to partner for small businesses using card payments, allowing them to take control over the end-to-end payments process.
Its customer first strategy has made it a market leader, meaning it is handling more than £20bn in transactions each year. Since launching Dojo has grown to team of more than 950 and has even opened offices throughout the UK. On top of that, the company has become profitable, and is now looking to grow the team further and expand internationally, including in Ireland, Spain, France, and Italy.
The payments platform sector has become increasingly competitive as more and more entries to the market are trying to find niche spaces to play in. However, Dojo has not only established a foothold but has managed to grow its small business clientele over the years. It has set itself apart with its customer-first approach, building its product specifically to address the needs of customers and continuing to keep customers at the centre of every decision.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Company benefits
- For your health: All employees are eligible for at least ‘single’ cover, fully-funded healthcare insurance with Vitality
- For your growth: With a Talent Development team passionate about mentoring and internal mobility, we take your career as seriously as you do
- For your wallet: Current enrollment contributions for employees is 5%, and employer is 3%. After you’ve been with us for five years, the employer % moves to 5%
- For your mind: Keep your head in check with Spill, our new wellbeing service. It can help you feel at your best, every day
- For your circle: Get together with social clubs, annual celebrations, on-site fitness classes, cook-a-longs, slack channels and more
- or your commute: We’ll help you keep your travel costs down with a loan for your season ticket or the Cycle to Work scheme
- For your family: Six months full paid maternity and 10 weeks baby bonding leave – our mat and pat schemes are some of the best in the business
- For your getaways: From day one you’ll have 25 days of holiday (plus bank holidays), and that’ll increase by a day per year until you’ve got 30 days
Company HQ
Paddington, London, UK
Leadership
Jan Farrarons
(Co-Founder)Peviouslya Director of Global Payments Inc before founding JudoPay, Capital on tap and Paymentsense.
George Karibian
(Co-Founder)Serial entrepreneur. Also founded Euroffice, XLN Telecom, Capital on Tap and Judo Payments
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