Triage Security Analyst, Arctic Wolf
Plus equity and bonus or commission pay based on role.
Office located in Waterloo, ON
Computer and network security
Open for applications
Computer and network security
1001+ employees
Open for applications
Plus equity and bonus or commission pay based on role.
Office located in Waterloo, ON
1001+ employees
Company mission
To end Cyber Risk through effective security operations.
Role
Who you are
- 1+ years industry experience or equivalent training; Helpdesk, System Admin, Network Security, or Cybersecurity roles are a plus
- Have a basic technical understanding in three (3) of the following
- Networking – common protocols, server/client infrastructure, routers, switches, WAPs, etc
- Perimeter – firewalls, IDS, IPS, UTM, WAF, Gateways, Proxys, Mail Servers, etc
- Authentication – AD, SSO, MFA, etc
- IaaS – cloud services, AWS, Azure, GCP
- End Point – MDM, EDR, EPP, AV
- SaaS – collaboration tools including O365, GSuite, Box, Salesforce, Workday, etc
- Participation in CTFs, home labs, or THM / HTB / Immersive Labs, etc. highly desirable
- Demonstrable writing, speaking, and customer service skills
- A willingness to learn and continuous self-improvement
- A four year degree in cybersecurity or technology is a plus
- Cybersecurity related certifications are highly desirable (ex: GSEC, Security+, Network+, CCNA, CySA+, Pentest+, SSCP, ISC2 CC, GCP, AWS, etc.)
- Must be willing to work in office
- A positive can-do attitude is a must
- A willingness to learn and try new things is critical
- An ability to deal with uncertainty is a positive
What the job involves
- The Security Analyst is a front-line Operations Center role, supporting our security services around the world
- The SA is an internal triage analyst who assesses inbound security data and communications, dealing with straightforward tasks and escalating to our Security Engineers as needed
- Understand IT infrastructure and networking to be able to quickly dispatch security incidents with the help and guidance of Senior Security Personnel
- Triage customer requests, apply playbook driven solutions, initiate potential incident investigations through assignment to security engineers and may assist the engineers with use web-based resources to determine if a given event is potentially real, or more importantly that it is benign
- Attention to process and a willingness to learn are critical assets for the right candidate
- Strong communication skills and easily interact with a variety of different people and personalities. Success in this role depends on the effective dispatch of both security and communication triage events to the correct persons in a timely manner
- Understand the processes and systems Arctic Wolf uses, this will be critical in helping the Senior Security staff handle their customers as support specific customer requests
- Creating and amending runbooks that aid in expanding the knowledge of your peers
- Continuously drive to learn new aspects of the security business
Our take
Founded in 2021, Arctic Wolf has emerged as a pivotal player in cybersecurity with its concierge approach to Security operations as a Service (SOCaaS). Arctic Wolf addresses the challenges of managing diverse cybersecurity systems and combating alert fatigue through its cloud-managed detection and response solutions.
Two of the many challenges facing digital enterprises are: having to manage dozens of different complex cybersecurity systems, and knowing what is actionable and an immediate threat (known as alert fatigue). Arctic Wolf’s platform offers cloud-managed detection and response systems, continual risk management and security awareness, solving both challenges.
Arctic Wolf's platform is now a top choice for organizations seeking streamlined security through unified technology. With 5,200 global organizations onboard, Arctic Wolf sets cybersecurity benchmarks, utilizing advanced AI and open-XDR architecture to analyze over 5.23 trillion security events weekly.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 8 rounds)
Oct 2022
$401m
CONVERTIBLE
Jul 2021
$150m
SERIES F
Total funding: $899.2m
Company benefits
- Equity For All Employees: Our salary and benefits packages always include equity, so every employee has a stake in the company’s success
- Pack Unity: We’re on a mission to foster a diverse, equitable, and inclusive workplace and to create positive change in and out of the office
- Professional Development: Arctic Wolf mentors and trains its employees to help their career growth, and encourages and supports employee efforts to enhance their skills and competency through coursework and training
- Flexible Paid Time Off: Arctic Wolf believes that employees should have the opportunity to enjoy time away from work on a flexible basis. Employees are given accountability and authority within their job responsibilities, why not with their flexible time off? We encourage diversity and the ability for you to celebrate the days in the year that are important to you
- Family Forming Benefits: Your family is a part of our Pack, which is why in addition to comprehensive health benefits, we provide access to personalized family-forming support for employees exploring fertility health, those pursuing parenthood, those already pregnant, and other family related benefits
- Volunteer Time Off: As we seek to End Cyber Risk, we also seek to give back to the communities around us, so the world is a safer and better place for all to thrive. All pack members have 3 days of volunteer time off (VTO) to use to give back to their communities in a way that is meaningful to them
Company values
- Security: Our first responsibility is to our customers and their security.
- People: We delight our customers, deliver value to our partners, and work to foster a diverse and inclusive team
- Transparency: We share information, ideas, feedback, and concerns
- Innovation: We focus on technology and solutions that secure customers today and in the future
Company HQ
Eden Prairie, Minnesota
Articles
Leadership
Nick Schneider
(President & CEO, not founder)Joined Arctic Wolf in 2016 as the Head of Worldwide Sales and worked their way through the roles to become CEO in 2021. Previously the vice-president of sales for Code42.
Brian NeSmith
(Founder)Previously the president and CEO of Blue Coat Systems, Inc.
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