Product Manager, Block
Franchise Suite
Financial services ecosystem
Job no longer available
Financial services ecosystem
1001+ employees
Job no longer available
1001+ employees
Company mission
To create better tools to help everyone access the economy.
Role
Who you are
- 4+ years of product management experience
- A collaborative approach: Track record of building consensus and delivering results with cross-functional partners
- Vision: You’ve formed, gained buy-in, and driven key strategies shaping the multi-year direction of your team
- Results: You’re excellent tactically, with a proven track record of shipping simple, elegant products at scale
- Analytical skills: You have a great ability to absorb and apply data to your decision making
- Hustle: You’re scrappy, able to push through obstacles, and ready to roll up your sleeves wherever needed
- Communication: You’re regarded as an effective communicator, both written and verbal
- Customer empathy: Experience shaping product direction and execution based on customer needs
- Experience working through problems with high ambiguity and without a definitive answer
- Developed industry-leading products that have gained a strong followership and product loyalty
What the job involves
- Develop innovative and industry-leading products across desktop, mobile, and native platforms that uniquely serve Square’s customers
- Develop a deep understanding of customer needs and struggles through direct interviews and in working with GTM (e.g. Sales, AM, CS) teams around the company
- Work with Design, Engineering, Analytics, and Product Marketing to craft the vision, strategy, and measurable goals for your product area, and evangelize around the company
- Drive prioritization and execution of the product roadmap
- Operate cross-functionally and build strong partnerships with product and business teams across the company in delivering excellent products and services
- Influence key stakeholders throughout Square in order to align intent, resources, and prioritization
- Report on progress and raise key risks/issues to Square leadership
Our take
Block is a financial services technology company comprising of Square, Cash App, Spiral, TIDAL, and TBD. Its biggest brand, Square, offers hardware and software for small to medium-sized businesses enabling them to manage the entire payment lifecycle. It functions similarly to Shopify and Stripe, but has paired online payment processing with physical devices such as registers, payment terminals, and mobile card readers.
The business was originally founded as Square in 2009 by Jack Dorsey of Twitter fame. Already well-established with SMEs all over the globe, Square has significantly benefited from the increased demand for mobile payment systems. Its order management feature remains a go-to tool for small businesses that otherwise didn't have the proper infrastructure in place when demand for home delivery surged.
Square rebranded as Block in December 2021, with the Square brand name remaining in place for their seller business. The company has since come under fire for its security practices, facing lawsuits in relation to a major breach of CashApp user data, and in 2024 announced plans to reduce its workforce in order to cut costs. Despite these setbacks, there is every chance the business will move past this, though it may take some time to rebuild trust in its product.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
19% employee growth in 12 months
Company
Company benefits
- Healthcare coverage (Medical, Vision and Dental insurance)
- Health Savings Account and Flexible Spending Account
- Retirement Plans including company match
- Employee Stock Purchase Program
- Wellness programs, including access to mental health, 1:1 financial planners, and a monthly wellness allowance
- Paid parental and caregiving leave
- Paid time off (including 12 paid holidays)
- Paid sick leave (1 hour per 26 hours worked (max 80 hours per calendar year to the extent legally permissible) for non-exempt employees and covered by our Flexible Time Off policy for exempt employees)
- Learning and Development resources
- Paid Life insurance, AD&D, and disability benefits
Company HQ
SoMa, San Francisco, CA
Leadership
Jack Dorsey
(CEO)Having studied at and dropped out of New York University, Jack founded Twitter in March 2006, where he has served as CEO since. He co-founded Square with Jim in February 2009, and has remained its CEO ever since.
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