Office Manager, Firework

Salary not provided

$23.00-$25.00/hour.

Junior level

San Francisco Bay Area

Video-based eCommerce platform

Job no longer available

Video-based eCommerce platform

201-500 employees

FintechB2CRetailB2BEnterpriseMarketplaceMarketingContentVideoeCommerce

Job no longer available

Salary not provided

$23.00-$25.00/hour.

Junior level

San Francisco Bay Area

201-500 employees

FintechB2CRetailB2BEnterpriseMarketplaceMarketingContentVideoeCommerce

Company mission

To revolutionize commerce by bringing the power of video to every digital experience, fostering deeper human connections between brands and shoppers.

Job

Company

Role

Who you are

1+ years of office management experience in a fast-paced environment
Excellent customer service skills with a high degree of flexibility
Strong time management and organizational efficiency
High degree of discretion, judgment, and ability to “make things happen”
Creative and solutions-oriented
Must be able to work in the San Mateo office. Parking is provided

What the job involves

You have a natural ability to handle day-to-day facilities needs as well as be flexible and ready for ad hoc operational needs
Maintain a friendly, professional experience in the office for all guests, visitors, and employees while ensuring the Company office policies and procedures are adhered to
Ensure office efficiencies by maintaining common areas and overseeing office and food supplies ordering
Oversee day-to-day operations including managing mail and coordinating with facilities vendors and food deliveries when requested
Support facility operations such as assisting in space/office planning such as office moves, workstation changes, new hire set ups, event planning, etc. and provide office-related answers and resources to employees and guests
Provide administrative (e.g. booking travels) and personal assistance support as needed on an ad hoc basis for key executives, of which may require driving

Our take

Live-streamed shopping has long been popular in China. In 2020, the first 30 minutes of Alibaba’s Singles’ Day presale's campaign on Taobao Live generated an impressive $7.5B in total transaction value. Firework is helping to bring these kinds of video-based eCommerce experiences to a Western audience with a smart commercial strategy.

Originally launched as a standalone social platform featuring swipe-able web stories, Firework made a strategic shift towards a more streamlined B2B model. It now provides services to partners by granting them access to its video technology infrastructure, enabling them to effortlessly launch diverse and interactive shippable videos on their respective websites. The outcome of this pivot has paid off, with Firework emerging as the leading global platform of its kind.

The real money in shoppable videos is ultimately live-streamed experiences, which are still not landing for American audiences. Despite this, Firework’s more complete offering, including the ability to directly collect consumer data and learn about a shopper’s behaviour, means that American brands are giving the startup business ahead of this anticipated cultural shift.

Steph

Company Specialist at Welcome to the Jungle

Insights

Top investors

13% employee growth in 12 months

Glassdoor (3.8)

Company

Funding (last 2 of 7 rounds)

May 2022

$150m

SERIES B

Mar 2021

$55m

SERIES A

Total funding: $270.3m

Company HQ

Downtown, San Mateo, CA

Leadership

Vincent Yang

(Co-Founder & CEO)

Previously founded EverString which was acquired by ZoomInfo. Before that, worked as an Investment Manager at Summit Partners and before that as an Analyst in J.P. Morgan's Investment Banking team.

Jerry Luk

(Co-Founder & COO)

Previously co-founded Presdo where they served as CTO. He also spent nearly 4 years at Edmodo as the Head o f Business Strategy, Mobile and was the creator of LinkedIn Mobile.

Rick Zhuang

(CTO)

Prior to joining Firework in 2020, Rick was the Head of Engineering at Tmall New Retail at Alibaba Group. He was also the Director of Engineering at Tencent and a Tech Lead/Senior Relevance Scientist at Yahoo!

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