Enterprise Account Manager, TigerConnect
Healthcare collaboration platform
Job no longer available
Healthcare collaboration platform
201-500 employees
Job no longer available
201-500 employees
Company mission
To simplify the working lives of healthcare professionals so they can deliver better patient care and experience greater job satisfaction.
Role
Who you are
- Bachelor’s degree in a relevant field preferred
- Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization, including executive and C-level
- 5+ years of proven account management or other relevant experience in the healthcare industry
- Deep knowledge of health systems and healthcare is preferred
- Experience working with executive-level leadership internally and externally
- Experience in negotiating customer contracts & pricing
- Exceptional written, oral, and presentation communication skills
- Experience with implementing and managing EMR, health technologies, SaaS or consulting solutions in the health system market, targeting all levels of organizations
- Experience in delivering client-focused solutions based on customer needs
- Self-motivated and able to thrive in a results-driven environment
- Natural relationship builder with integrity, reliability and maturity
- Tech stack experience preferred – Salesforce and Outreach
- Maintain accurate client records, keeping track of any contract updates and renewals
What the job involves
- We’re growing our Enterprise Sales team and excited to bring on an Enterprise Account Manager who will serve as the link between TigerConnect and assigned client accounts
- The AM will be responsible for developing a strong understanding of the customer’s communication and workflow opportunities and strategies, and will design account plans that facilitate long term business growth, portfolio expansion, and client satisfaction
- They will also be required to operate collaboratively within the internal TigerConnect organization, influencing and executing effectively within a matrixed organization including the sales, marketing, client success, and product teams
- Function as primary partner for specific clients, understanding business needs, and growing their portfolio of products through cross-sell and upsell motions
- Develop and execute against an assigned quota and territory plan
- Prospect, forecast, build and maintain a sales pipeline
- Build strong, cross functional relationships with all levels of a customer organization
- Understand competitive landscape, market insights, and effectively communicate across key internal and external stakeholders
- Build and execute account plans; coordinate and deploy TigerConnect resources to accomplish these plans
- Utilize data and scorecards to review trends and develop actionable outcomes
- Facilitate contract negotiation & pricing with clients
- Travel to client sites as needed
Our take
TigerConnect unifies the whole healthcare system under one platform, enabling users to connect to hospitals, healthcare providers, patients and their families within one easy to use, secure interface.
According to the Joint Commission Center for Transforming Healthcare, almost 80% of serious medical mistakes involve miscommunication between caregivers. TigerConnect effectively minimises errors in comms and the sharing of critical data between departments, meaning greater efficiency and quality of care.
As many healthcare organizations remain stuck in the technological dark ages, TigerConnect is leading the way in the digital transformation of clinical collaboration. This enables the company to play a key role in strengthening patient care, cutting costs and streamlining the workflows that keep people healthy.
Steph
Company Specialist at Welcome to the Jungle
Insights
-4% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Oct 2020
$45m
SERIES D
Nov 2015
$50m
SERIES C
Total funding: $129.1m
Company benefits
- Health Insurance: Excellent medical, dental and vision insurance
- Savings: 401k matching program for all US employees and Savings Fund program available for all Mexico employees
- Flexible Work Location: Remote and hybrid onsite
- Flexible Time Off: Flexible time off policy with no limit on days off
- Wellness Days: Company-wide wellness days throughout the year
- Wellness Program: Quarterly wellness allowance to help support your well-being
- LinkedIn Learning: Self-paced learning and development via LinkedIn Learning
- Home Office Reimbursement: Allowance to cover your home office setup expenses
- Headquarter Location: Office space in major tech ecosystems in Los Angeles and Mexico City
Company HQ
El Segundo, CA
Leadership
Sean O'Neal
(CEO)Prior to joining TigerConnect in 2025, Sean was a President & Functional CEO of SaaS and CPO at Sinch. He was also a Writer for Forbes Business Council.
Tim Goodwin
(CTO)Prior to joining TigerConnect in 2020, Tim was the CTO at Vacasa, an SVP/CIO of Digital Channels at Fiserv, and a GM of Software Development at M-Com.
Sheeza Hussain
(CGO)Prior to joining TigerConnect in 2025, Sheeza was a Market President of Enterprise at Press Ganey, CGO at SteadyMD, and CCO at Biofourmis.
Brian Kaminski
(CCO)Prior to joining TigerConnect in 2023, Brian was a Value Advisory Ecosystem Member at Customer Value Community and CCO at Perceptyx and Conversica.
John Montealegre
(CFO)John joined TigerConnect in 2014 as the Chief of Staff to the CEO. He then became the VP then Senior VP of Finance before moving into he role of CFO in 2022. Previously, he was the Head of Sales at Pitzi and an Associate at McKinsey & Company.
Saurin Shah
(CPO)Prior to joining TigerConnect in 2023, Saurin was a Senior Director/VP of Product Management at Medallia. He also spent 6 years at Salesforce as a Director then Senior Director of Product Management.
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