Technical Implementation Consultant, Lumeon

• Excellent communication skills, both written and verbal
• Technical understanding of software and software configuration
• Experience using MySQL or other similar reporting tools
• Understanding of how to interrogate relational databases using SQL
• Comfortable interacting with customers at all levels within their business
• Ability to think both analytically and creatively to resolve problems
• Experience of working with Software as a Service
• 2+ years of experience delivering customized software to clients in a project environment

Desirable

• Develop an in-depth understanding of our products, offerings and services
• Work alongside the wider Deployment team to implement solutions for the client using our software
• Define the business requirements and outline the client’s business processes
• Configure the Lumeon product suite to align with outlined client requirements
• Support clients in the subsequent implementation of the configuration
• Support Project Managers in the delivery of client projects
• Collaborate with the Product Team to contribute to the ongoing improvement of the produc