Staff Software Engineer, MongoDB
Diagnostics
$137-270k
More information about location
Developer data platform
Be an early applicant
Developer data platform
1001+ employees
Be an early applicant
$137-270k
More information about location
1001+ employees
Company mission
To empower innovators to create, transform, and disrupt industries by unleashing the power of software and data.
Role
Who you are
- An ideal candidate has experience writing high quality application code, can communicate complex technical concepts well, and has great diagnostic intuition as it applies to complex distributed architectures
- This role can be based out of the New York Office or remotely working East Coast hours
- 7+ years of experience in software development, with a focus on data management systems
- Expertise in diagnosing thorny technical issues central to databases: distributed systems, consensus algorithms, data replication, query optimization, data storage, OS internals, concurrency and scheduling, networking, etc
- Experience using and interpreting results of standard profiling tools, such as perf, eBPF, or gdb
- Experience supporting production environments, and/or working directly with end-users to investigate and diagnose technical issues
- Ability to:
- Design and steer fullstack projects, preferably in Typescript, Python, or Go
- Stand for code quality and software design best practices
- Quickly grok and clearly synthesize implications of system behavior
- Read and understand the intent of code and stack traces in many languages, especially C++
- Excellent communication skills (both written and verbal) as you will be working with users from all over the world with very diverse backgrounds, as well as with a highly technical engineering team
What the job involves
- MongoDB is seeking highly technical candidates for a role on the Server Triage and Release team as a Staff Diagnostics Engineer
- Server Triage and Release is a support and diagnostics focused group within the engineering organization
- In this role, you'll continually improve our diagnostic processes by contributing to applications and tools that support this mission
- In addition, you'll have the opportunity to lead our response to investigations into some of the most challenging defects, collaborating with software engineers across the organization, as well as senior technical service engineers
- Lead complex projects to improve our ability to identify and respond to issues
- Write code to expand our diagnostic toolset, including contributing to and evolving electron apps that were developed by our team to investigate diagnostic data
- Work with the Engineering and Technical Services teams to debug and reproduce bug reports from MongoDB users and escalate problems as needed
- Advocate for a user-oriented perspective, advise on possible solutions and help MongoDB users understand complex technical issues and options to mitigate or resolve
- In 3 Months:
- You are comfortable handling tickets with identifiable diagnostic signatures
- You can identify user reported tickets that lack sufficient diagnostic detail
- You have made contributions to our diagnostic tools
- You are advising on metrics to use for assessing the health of a rollout
- In 6 Months:
- You are mentoring members of the team on diagnostics and code quality
- You have made significant contributions to our diagnostic tools
- You are acting as a representative on internal rollout committees
- You can speak to strengths and weaknesses in product diagnostic capabilities
- You can lead the response to some escalations from our experienced Technical Services Team
- In 12 Months:
- You are running a project to improve our diagnostic tools
- You have a deep understanding in one or more Server components
- You are consulting internally within MongoDB on efforts to adopt and leverage additional diagnostics such as OpenTelemetry
Our take
MongoDB is an open-source, cross-platform, document-oriented database system. It stores data as JSON-like documents and is written in C++, Go, JavaScript and Python.
Essentially, the company develops tools and blueprints to help businesses and organisations modernise their legacy applications, migrating them to the MongoDB database and the MongoDB Atlas cloud database. With this initiative, MongoDB is particularly taking aim at Oracle customers with ageing applications running on the Oracle relational database system.
Since its release, MongoDB has become one of the most popularly used NoSQL database systems due to its ease of use and efficiency. It is also the fastest-growing database ecosystem, and boasts hundreds of millions of downloads. Recently, the company announced a partnership with Patronus AI, an automated evaluation and security platform, through which it will bring automated LLM evaluation and testing capabilities to enterprise customers.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 8 rounds)
Jan 2015
$80m
SERIES G
Oct 2013
$150m
SERIES F
Total funding: $311.1m
Company benefits
- Rich health insurance coverage
- Virtual & on-site fitness classes
- Health screenings & telemedicine
- Access to transgender-inclusive health insurance coverage
- Global and internal mobility opportunities
- Equity & Employee Stock Purchase Program
- Pension & retirement programs
- Income Protection
- Flexible PTO is offered to every US employee & competitive time off policies for non-US employees
- Employee Assistance Program
- Mental health counseling
- Free meditation app access
- Fertility & adoption financial assistance
- Parental counseling for new parents
- 20 weeks of fully paid gender neutral parental leave & flexible work arrangements
- 4 weeks of emergency care leave
Company values
- Think Big, Go Far
- Build Together
- Embrace the Power of Differences
- Be Intellectually Honest
- Own What You Do
- Make it Matter
Company HQ
Theater District, New York, NY
Articles
Leadership
Dwight Merriman
(Co-Founder)Previously CTO and Co-founder at DoubleClick for 10 years, and Chairman at AlleyCorp for 15 years.
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