Account Engineer, OpenAI
$130-180k
+ Equity
More information about location
AI research and development platform
Job no longer available
AI research and development platform
1001+ employees
Job no longer available
$130-180k
+ Equity
More information about location
1001+ employees
Company mission
To ensure that artificial general intelligence benefits all of humanity.
Role
Who you are
- Have 2+ years of software engineering and application development experience
- Earned a Bachelor’s degree in Computer Science or something similar
- Built and/or delivered prototypes on top of our API platform
- Can proactively identify technical pain points in our and our customer’s solutions
- Have a humble attitude, an eagerness to help others, and a desire to pick up whatever knowledge you're missing to make both your team and our customers succeed
- Operate with high horsepower, are adept at frequent context switching and working on multiple projects at once with expansive ownership, and ruthlessly prioritize
What the job involves
- We are looking for an engineer to collaborate directly with our strategic enterprise accounts, helping solve their most difficult problems and providing day-to-day dedicated technical support
- You will collaborate closely with the Solutions, Partnerships Research, and Revenue teams, and will report to the Head of Success
- Serve as the dedicated technical resource and advocate for our most important API customers
- Answer technical questions from customers about the API platform’s operation, deployment, integration, and use
- Deliver custom solutions and prototypes that help accelerate a customer’s time to value
- Participate in monthly on-call shifts to triage issues for our most important API customers
- Scale the Account Engineering function through codifying common answers to questions and implementing efficiency gains
- Contribute to our open-source developer and enterprise resources
- Provide ad hoc pre-sales engineering support
- Build strong relationships with our customers’ leaders and operators to ensure their application’s success
- Use your expertise in programming with Python and/or Javascript
Our take
OpenAI aims to research and deploy AGI (Artificial General Intelligence) that is safe, controllable and beneficial to all of humanity. The company began its mission by developing an API that can solve language-based tasks, such as answering written questions or pulling up relevant documents based on a query.
Following the launch of ChatGPT in November 2022, which gained more than 1 million users in its first 5 days and is already worth billions, OpenAI announced a paid version named ChatGPT Plus which will be launched in the US first.
It is worth noting that OpenAI is not without controversy. Its products have sparked conversations regarding the morals and implications of AI tools, and recent investigations have uncovered misalignments between the company's public commitments and its alleged operations behind closed doors.
Whilst AI applications can be found in a vast variety of tech startups, this generally consists of the automation of algorithmic tasks such as data analysis and organization. OpenAI’s approach to designing true human-like artificial intelligence is futuristic, but with support from its high-profile partners (such as Microsoft), an annualised revenue reported at $ 2 billion in 2023, and the clear success of its products have the company well set to continue bringing advanced AI to the public.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
42% employee growth in 12 months
Company
Funding (last 2 of 10 rounds)
Feb 2026
$110bn
LATE VC
Dec 2025
$1bn
LATE VC
Total funding: $179.9bn
Company benefits
- Health/Dental/Vision Insurance
- Flexible spending account for healthcare and dependent care
- Mental healthcare service
- Fertility treatment coverage
- 401(k) with generous matching
- 20-week paid parental leave
- Life insurance (complimentary)
- AD&D insurance (complimentary)
- Short-term/long-term disability insurance (complimentary)
- Optional buy-up life insurance
- Flexible work hours and unlimited paid time off (we encourage 4+ weeks per year)
- Annual learning & development stipend
- Regular team happy hours and outings
- Daily catered lunch and dinner
- Travel to domestic conferences
Company HQ
Mission District, San Francisco, CA
Leadership
Sam Altman
(CEO)Former Y Combinator President & Chairman.
Ilya Sutskever
(Chief Scientist)Initially served as the company's Research Director, then became Chief Scientist in 2018. Co-founded DNNResearch and previously worked at Google as a Research Scientist.
Greg Brockman
(President & Chairman)Previously served as CTO of the company. Founding Engineer and former CTO of Stripe.
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