Senior Manager of International Strategy & Operations, Whatnot
Logistics
£149-210k
+ Equity
Live stream platform & marketplace
Posted today
Live stream platform & marketplace
1001+ employees
Posted today
£149-210k
+ Equity
1001+ employees
Company mission
To enable anyone to turn their passion into a business and bring people together through commerce.
Role
Who you are
- Curious about who thrives at Whatnot? We've found that low ego, a growth mindset, and leaning into action and high impact goes a long way here. As our International Logistics S&O hire, you should have 8–10 years of experience in strategy and operations roles (e.g., consulting, logistics, carrier operations, cross-border commerce), plus:
- Deep, hands-on experience in logistics — specifically within European markets — including direct carrier relationship management, customs/compliance navigation, and regional fulfilment operations
- Proven track record of building and scaling logistics programmes in high-growth, fast-moving environments, with the ability to operate at both strategic and executional levels
- Strong understanding of carrier economics and the complexity of managing multi-carrier, multi-market logistics networks across the UK and EU
- Process and systems thinker — you identify inefficiencies, build scalable operating models, and default to repeatable systems over one-off solutions
- Excellent cross-functional skills, with the ability to influence and align across Product, Engineering, Business Development, Finance, and Operations
- Strong analytical judgment; proficiency in data analysis and reporting tools, with SQL or analytics platform experience (e.g., Looker, Sigma, Hex) a plus
What the job involves
- The Logistics Strategy & Operations team is responsible for making shipping a trusted, strategic lever for Whatnot's buyers and sellers across international markets. As our International Logistics S&O hire — embedded in London alongside our international category expansion team — you will:
- Own the operating model and cross-functional partnerships that enable scalable, high-quality logistics across Whatnot's European markets
- Lead carrier performance and pricing health in INTL markets — monitoring key metrics, managing rate structures, and driving accountability with regional carrier partners
- Build and run operational response to shipping disruptions — owning the playbooks that ensure fast, reliable resolution for buyers and sellers across jurisdictions
- Drive Whatnot's international carrier strategy and feed the product roadmap — identifying gaps by market and surfacing prioritised opportunities to Product and Engineering
- Navigate the regulatory and compliance complexity of logistics in Europe, including customs, duties, and VAT requirements
- Partner with senior leaders across BD, Finance, Product, and Operations to advance a EU logistics with seamless user experiences and competitive pricing
- Team members in this role are required to be within commuting distance of our London hub
Salary benchmarks
Our take
Live shopping is changing the way people engage with eCommerce and Whatnot is one of the key platforms driving this shift. The company operates across the US, UK, and Europe, where millions of people connect each day to buy, sell, and build communities around shared interests.
Founded in 2019, Whatnot allows real-time auctions where buyers can watch sellers showcase products and share their expertise, creating a more interactive and personal shopper experience. Sellers include individual creators and small businesses who use live shows to reach audiences and grow their online presence.
As of 2025, the company reports over $6B in sales, with sellers earning significantly more on average than other major marketplaces. And with a range of investor support, Whatnot is committed to developing new ways to make online shopping more social and community-driven.
Steph
Company Specialist at Welcome to the Jungle
Meet the team
Jon Malkemus, VP Product Design
Insights
54% employee growth in 12 months
Company
Funding (last 2 of 8 rounds)
Oct 2025
$225m
SERIES F
Jan 2025
$265m
SERIES E
Total funding: $974.2m
Company benefits
- Wellness: Health, dental, vision, and life insurance plans. We also cover some of the cost for your dependents as well.
- Compensation: Generous compensation, including a competitive base salary and equity. Whatnot offers monthly reimbursement for internet and phone costs, along with a one-time home office set-up allowance. Whatnot offers a pension plan and matches employee contributions of up to 4% of the employee’s base salary.
- Recharge: Whatnot gives you the freedom to take time off as you see fit. And, we take company-wide Winter and Summer breaks so we can recharge. Whatnot provides a monthly allowance for wellness expenses. We know that to take care of our customers, we have to take care of ourselves. Supplemental health and life insurance coverage comes standard at Whatnot. 16 weeks of paid parental leave, and an additional one-month gradual return-to-work period.* Plus an additional childcare allowance, and a lifetime allowance for family planning, including adoption and fertility expenses. *The leave allowances provided by Whatnot may be dictated / informed by your country’s legal requirements,
- Flexibility: As a remote co-located team, we’re inspired by innovation and anchored in our values. With hubs in the US, UK, Germany, Ireland, and Poland, we’re building the future of online marketplaces –together.
Company values
- Always listen to customers
- Move uncomfortably fast
- Prioritize impact ruthlessly
- Own everything and nothing
- Set crazy goals
- Provide extreme transparency
- Optimize for the upside
- Team over ego
- Figure it out
- Deeply understand why
- Have fun & be kind
Company HQ
Venice, Los Angeles, CA
Articles
Leadership
Grant LaFontaine
(Co-Founder & CEO)Former Product Marketing Manager at Google, Project Manager at Facebook. Also co-founded Kit.
Logan Head
(Co-Founder & CTO)Experience in Engineering, including at Maker's Row, Factr, and Flight Club. Former Senior Product Manager at GOAT.
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