Technical Solutions Architect, Evisort
AI-powered contract management
Job no longer available
AI-powered contract management
101-200 employees
Job no longer available
101-200 employees
Company mission
To help the business world make and keep its promises with connected data.
Role
Who you are
- API Integration Build Out: Experience building customer-facing, product APIs and/or proficiency in the Python programming language with a particular focus on data analytics libraries such as Pandas and Numpy
- 2nd Level support: customer-facing experience working in real-time with customers to triage problems, find remediation, and conduct root cause analysis (RCA). Experienced in being a cross-functional customer advocate to solve customer issues
- Represent the Data and Solutions team on projects, providing coordination, and point of contact to the project team (turning customer requirements into supplier specs)
- Conversely, also represent the customers for the internal technical teams as well
- BS, CS, DS, JD Preferred
- Demonstrate an ability to manage multiple project deliverables on many projects effectively as well as a working ability to provide accurate project estimates and timelines
- Workato experience preferred
- Previous experience in litigation data analytics, data analysis, scripting/programming
What the job involves
- The Technical Solutions Architect will be responsible for providing Services to assist clients with system testing, document and data readiness, modeling building, and integrations
- This will also include the technical support of the Customer Success and Evisort Solutions teams, as well as working with our Data Science and Engineering teams
- Analyze complex customer data to help create organized datasets to be imported to Evisort
- Participate in AI model building using internal tools to deliver direct value to customers
- Create and contribute to policies, technical procedures, technical documentation, awareness, and cross-team training
- Aggregate reports and metrics on customer requests with great attention to detail, in order to continuously improve internal processes and influence the product roadmap
- Extend the Evisort Platform by prototyping and building production-ready, customer integrations based on Evisort’s REST APIs and using platforms such as Workato
- Consult with various project teams to ensure that systems are integrated into various applications & comprehensively tested to ensure system robustness, acceptable performance, and reliability
- Be second-level Customer Support, working with customers in real-time to triage issues, create action plans for remediation, ensure root cause analysis is performed, and create a closed loop back to both the customer as well as relevant internal teams. Be the customer advocate between Evisort Support (1st level) and Evisort Product, Engineering, and Data Science groups (3rd level)
Our take
Compliance and company operations demand a significant amount of a company's attention. When managing contracts, manually tracking the data inside can be a time-consuming and somewhat tedious task.
Evisort harnesses artificial intelligence to create software that helps businesses organize, understand, and extract data from their contracts and documents. It ensures the manual but essential processes around deal-making are automated, so that contracting teams can use their time to focus on other aspects of their work. Offered as a monthly subscription its SaaS is designed for businesses of all sizes, from fast-growing startups to Fortune 500s.
Co-founder and CEO, Jerry Ting wants Evisort to be a household name in legal documents for artificial intelligence by 2030. However, the contract management software market, which is expected to be worth $3 billion by 2027, is fiercely competitive. In addition to the likes of DocuSign and SAP, Apttus (US) is also a highly innovative rival utilizing AI technology. Nonetheless, Evisort is well positioned following 2022 funding accelerating its global growth and several high-profile awards wins from the likes of Business Intelligence Group and Gartner Peer Insights in 2023.
Freddie
Company Specialist at Welcome to the Jungle
Insights
-12% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
May 2022
$100m
SERIES C
Feb 2021
$35m
SERIES B
Total funding: $155.6m
Company benefits
- Flexible PTO
- Medical, Dental, & Vision Coverage
- Remote First
- Holiday Shutdown
- Employee Wellness
- Team Bonding Events
Leadership
Jerry Ting
(CEO)Former Board Member at Harvard association for Law and Business. Former Account Executive at Yelp. J.D at Harvard School of Law.
Jake Sussman
(Chief Operating & Product Officer)Former Management Consultant at The Boston Consulting Group. J.D at Harvard School of Law.
Amine Anoun
(CTO)Former Data Scientist at Uber and Member of Forbes Technology Council. MSc in Operations Research Centre at MIT.
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