Technical Account Manager, Doppel
$90-135k
OTE
+ Offers Equity
Social engineering defense platform
Open for applications
Social engineering defense platform
201-500 employees
Open for applications
$90-135k
OTE
+ Offers Equity
201-500 employees
Company mission
To protect the world from social engineering attacks every day.
Role
Who you are
- 3+ years of experience in security engineering, detection engineering, solutions engineering, or a similar technical customer-facing role
- Strong hands-on experience with detection and investigation workflows, including designing, testing, and validating detection logic in real-world environments
- Ability to translate customer needs into effective detection strategies, configuring platforms to align with diverse technical stacks and threat models
- Comfort leading technical trials, demos, and proof-of-concepts, acting as a trusted technical advisor throughout the sales and onboarding lifecycle
- Proven problem-solving skills, with experience investigating missed alerts, tuning detections, and validating detection efficacy
- Experience supporting customers through escalations, maintaining a calm, structured, and customer-first approach
- Strong collaboration and communication skills, with the ability to work cross-functionally with Sales, Product, and Engineering
- Comfort operating in a fast-moving, high-growth environment, balancing technical depth with execution speed
- Familiarity with security tooling, cloud environments, or detection platforms is helpful but not required
- A thoughtful, curious, and resourceful mindset, with a genuine interest in improving detection coverage and customer outcomes
What the job involves
- The TAM team is responsible for ensuring our customers fully realize the value of Doppel after they’ve signed. TAMs will act as the technical experts for all post-sale clients, partnering closely with Customer Success to deliver a seamless and impactful customer experience
- Our goal is simple: extend the same extraordinary experience customers have as prospects into long-term success as customers
- Develop and validate technical strategies strategies that align with customer environments - will drive knowledge in detections and takedowns
- Provide technical guidance and best practices throughout the sales cycle and deployment
- Collaborate with customer success managers and account executives to support the customer experience from an overall technical POV
- Support post-sale activities to ensure customer satisfaction
- Collaborate with Eng & Product on customer health - think about how we can get ahead of a customer having a poor health score/churn risk
Our take
While the NFT space is often one that is enticing to investors and traders, there are persistent issues with fraud in the market. Cybercriminals are able to pass off any image as their own intellectual property, and while NFT marketplaces do abide by copyright laws this kind of fraud can be hard to spot before money changes hands. The damage to a brand's reputation and customer trust can be hard to rectify.
Doppel exists to solve this problem. Using an AI model trained to spot fraud and IP violations, it indexes NFT data across most of the major blockchains and flags potentially fraudulent NFTs. Trusted by Opensea, Dapper and numerous other marketplaces, Doppel scans over 1.5 million NFTs daily and has identified over 100,000 threats in the marketplace.
Doppel has raised significant funding, its 2025 round aimed at accelerating product innovation and expanding its capabilities beyond NFT fraud detection into broader social engineering defense. As AI-driven scams become more sophisticated, the company is ready as a multi-channel security platform, helping organizations detect, prevent, and respond to threats across digital environments.
Steph
Company Specialist at Welcome to the Jungle
Company
Funding (last 2 of 3 rounds)
May 2025
$35m
SERIES B
Jan 2024
$14.4m
SERIES A
Total funding: $54.4m
Company benefits
- Health benefits: We’ve got your health covered, so you can focus on what matters.
- Flexible time off: Take the time you need, when you need it.
- Supporting Life's Biggest Job: Because family matters most, we offer paid time off for parents to bond, rest, and adjust to life’s biggest change.
- Perks for Office Days: We make getting to the office (and staying nourished) easier.
- Cell stipend: We make staying in touch a little easier.
- Home office setup: We'll take care of your home office, so you can take care of the work that matters.
Leadership
Kevin Tian
(Co-Founder & CEO)Kevin previously founded Ferryhome. Prior to that, he was a Staff Engineer & Engineering Manager at Lyft and Senior Software Engineer with Uber.
Rahul Madduluri
(Co-Founder & CTO)Prior to co-founding Doppel, Rahul was the Co-founder & CTO of YakPak and a Software Engineer at Uber.
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