Senior Backend Engineer, Cognigy
Enterprise conversational AI platform
Be an early applicant
Enterprise conversational AI platform
201-500 employees
Be an early applicant
201-500 employees
Company mission
To lead the automation of conversations to make life easier for everyone.
Role
Who you are
- Experienced Backend Engineer – You bring 5+ years of backend software development experience, building reliable and scalable systems in production environments
- Container-Native – You’re comfortable working with containerized microservices, and debugging in Docker or similar environments is second nature
- Linux Pro – You thrive in Linux-based environments and are at home in the terminal
- Modern Backend Stack – Strong experience with Node.js and TypeScript. Bonus points if you’ve worked with Python or Golang — you're comfortable picking up new languages as needed
- Database Fluent – Solid working knowledge of databases like MongoDB, PostgreSQL, and Redis, and understanding their strengths in different scenarios
- Messaging Systems Familiarity – You’ve worked with message brokers like RabbitMQ, NATS, or similar tools to build distributed systems
- Quality-Driven – Writing clean, well-tested, and maintainable code is a natural part of your workflow
- Growth-Oriented – You’re curious and constantly learning, open to new technologies, tools, and ways of working
- Proactive & Impactful – You don’t just write code — you actively look for ways to improve systems, processes, and performance
- Resilient & Adaptable – You’re comfortable with ambiguity, stay focused under pressure, and adapt quickly as things evolve
What the job involves
- You will be welcomed into our engineering department, which is divided into cross-functional, verticalized development teams, who are focused on delivering continuous improvements, features and developing new products
- To support the delivery process and stability of our products, we can also count on our Product Support team, QA team, and SRE team who, alongside our Product and People team, Director/Architect and VP Engineering, are constantly looking to overcome new challenges, to innovate, and to ensure the success of our products and satisfaction of our customers
- Develop and deliver software solutions that meet customer needs quickly and efficiently - you know how to apply the 80/20 rule
- Work on enhancing our products to deliver outstanding performance and value to our customers
- Create high-quality code with a well-structured and maintainable design
- Keep our codebase tested and secure
- Profiling and benchmarking our codebase to identify bottlenecks - you are interested in running regular benchmarks
- Ensure operational excellence through monitoring, logging, and e2e testing - you have a you-build-it-you-run-it mentality
- Providing guidance to other developers and act as a mentor for juniors
Our take
Artificial intelligence is becoming an increasingly common part of how customer service works — a trend that has been accelerated in recent years as so many other services went virtual and digital.
Cognigy is at the forefront of this trend, delivering a set of low-code tools to help enterprises integrate more AI into their customer service processes. As AI has developed, so has the company's suite, and it has launched new features such as AI agents for sales and marketing interactions.
The company has raised substantial funding across the years to accelerate this product development, as well as support its geographic expansion. With the artificial intelligence boom far from over, the future looks bright for Cognigy.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 5 rounds)
Jun 2024
$100m
SERIES C
Feb 2022
$15m
SERIES B
Total funding: $167.2m
Company benefits
- Virtual stock options plan to top performers
- Attractive and performance-oriented salary
- Flat hierarchies and the possibility to shape the organization
- Flexible working hours and ability to work remotely in the UK
Company HQ
Düsseldorf-Hafen, Düsseldorf, Germany
Leadership
Benjamin Mayr
(Co-Founder & Chief Software Architect)Earned a BS in Software Development and Gamedesign at Mediadesign University of Applied Sciences. After this, they became an Independent Software Development Consultant.
Philipp Heltewig
(Co-Founder & CEO)Previously CIO of Sitecore, a leader in digital marketing solutions. Also worked at SAP and attended Harvard Business School.
Sascha Poggemann
(Co-Founder & COO)Previously Head of Technical Development at iExergy in Germany.
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