People Operations, Mintlify

• 2-5+ years of experience in People Operations or another highly operational role at a fast-growing company
• You genuinely care about people and are motivated by helping others do their best work
• You are highly organized, detail-oriented, and exceptionally reliable. When you own something, people stop worrying about it
• You balance empathy with operational rigor and can handle sensitive situations with sound judgment and discretion
• You have a strong bias toward action and enjoy turning ambiguity into clear, repeatable systems
• No task feels beneath you
• You thrive as a generalist and are excited to work across a wide range of responsibilities as the company grows. You're open to helping our talent team as well as required
• You know how to leverage AI tools and automation to eliminate repetitive operational work

Desirable

• Owning the employee experience from onboarding through offboarding, ensuring every team member feels supported, connected, and set up for success
• Building a structured onboarding program with regular touchpoints for both new hires and managers throughout the first week, first month, and first 90 days
• Creating a retention-focused operating rhythm across the company, proactively identifying opportunities to improve employee experience before issues arise
• Serving as the DRI for many of our core people operations workflows, including payroll support, benefits administration, reimbursements, leave tracking, policy management, equity administration, and employee records
• Partnering directly with leadership to improve people processes, support employees through key moments, and help the company scale thoughtfully
• Playing a meaningful role in our expansion to additional offices, supporting international colleagues, and figuring out immigration policies
• Driving follow-through on employee feedback, and planning offsites, team outings, and other initiatives that strengthen culture
• Building systems before we need them, creating the right amount of structure without introducing unnecessary process
• Using modern tooling and AI to automate repetitive work and spend more time on high-impact employee interactions
• Embodying our culture throughout every interaction you have, whether with employees, candidates, vendors, or other stakeholders