Enrollment Specialist, Hello Heart
East Coast
$65-75k
Please note that the compensation details listed in US role postings reflect the annual salary and bonus only, and do not include equity
Cardiovascular health technology company
Job no longer available
Cardiovascular health technology company
201-500 employees
Job no longer available
$65-75k
Please note that the compensation details listed in US role postings reflect the annual salary and bonus only, and do not include equity
201-500 employees
Company mission
To change the way people care for their hearts.
Role
Who you are
- We are looking for someone who is currently based on the East Coast, preferably in the Northeast, near a major airport, as this role requires heavy travel around the country during our peak months
- Bachelor’s degree or equivalent work experience
- Currently located on the East Coast, strong preference for the Northeast, near a major airport
- 2+ years experience working a customer-facing position, ideally working in a field role or events role managing logistics
- Professional work experience in a travel-heavy role with the ability to travel at least 50% of the time seasonally
- Comfortable working at different hours of the day. (ie, split shifts, early mornings, late nights to accommodate enrollment schedules)
- Ability to lift up to 30 pounds
- A valid Driver's License
- Nice to have: Bilingual in Spanish, both conversationally and in writing
What the job involves
- Our clients are seeing the immense value and health benefits for their employees and we’re constantly getting new users, which means we’re looking for an Enrollment Specialist to assist in enrolling our new users at events around the United States, with an emphasis on the East Coast
- Create delightful member interactions, ensuring member experience is top of the line
- Partner with Customer Success and our clients to design and execute successful enrollments and engagement campaigns, both virtually and in-person
- Travel onsite to clients to drive users’ enrollment process in different locations across the United States
- Assist with Marketing and Customer Success teams with feedback on how to improve enrollment events, actively providing solutions and problem-solving
- Own member questions live and on-site, and escalating more complex issues to our Support and Developer teams as needed
Our take
Heart disease is the leading cause of death across the United States, and action has never been more urgent in light of the Surgeon General's Call to Action on hypertension, a major preventable risk factor for all heart conditions. Hello Heart is a medical tech company that helps its users achieve lifestyle changes that will reduce their risk of heart disease, using artificial intelligence, behavioral science, a digital coaching app and connected monitoring tools to achieve this
Hello Heart is offered as a service to individuals via its app and to employers and health insurance who can offer it as a perk to their employees or customers. While other solutions exist, such as a plethora of health-related, gamified apps and coaching services, Hello Heart is somewhat unique with its membership of the American Heart Association's Innovator's Network, giving its solution a great deal of credibility compared to its rivals. Indeed, Hello Heart drives down health care costs by almost $2,000 a year per user, which has led to it being offered as a perk by companies such as Delta Airlines and Northwestern Mutual.
The company has raised a significant amount of funding, most recently in 2022 which saw it closing a Series D round. It is currently focusing on R&D efforts to improve the AI underpinning its technology, allowing it to add new and more thorough health tracking and coaching capabilities. With a popular and effective solution to a growing problem, Hello Heart is well poised to continue its run of success.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
56% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
May 2022
$70m
SERIES D
May 2021
$45m
SERIES C
Total funding: $138m
Company benefits
- Healthcare: Our team’s health and well-being is important to us. We offer a benefits package that includes medical, dental (U.S. only), and vision coverage to all team members and their dependents
- Unlimited vacation: We strongly believe that quality time outside the office is vital to our team’s satisfaction and well-being. We offer unlimited PTO and encourage everyone to take the time, rest up, rejuvenate, and come back refreshed
- Equity package: Each of our team members has an equity package. Getting stock options makes each of our employees real partners in building our company
- Annual company-wide offsite: All team members meet once a year at our amazing annual offsite to have fun, learn more about our company, and drive our mission forward
- Challenge & ownership: At Hello Heart we are always challenged and constantly grow. You will have the opportunity to take your career to the next level
Company HQ
Menlo Park, CA
Leadership
Maayan Gonnen-Cohen
(Co-Founder & CEO)After graduating from Tel Aviv University with an MBA, Maayan became a Sergeant for the Israeli Defense Force. Before Co-founding Hello Heart, they were the Head of Retail and Consumer Goods Practice at TASC Consulting & Capital.
Share this job
View 9 more jobs at Hello Heart