Product Growth Manager, Mastercard

• Proven ability to thrive in a matrix environment
• Preferred proficiency in using hard data and metrics to support assumptions and develop business cases, utilizing analytical tools such as SQL, Tableau, Alteryx, PowerBI, or DUN
• Hands-on experience in creating Go-To Market strategies
• Demonstrated capability to operate independently and autonomously
• Proven track record of data-driven decision-making, applying continuous improvement, and test-and-learn methodologies across teams
• Ability to communicate confidently with executives, peers, and staff, delivering
• Impactful, eloquent, and authentic messages
• Demonstrated experience in building relationships, partnering with, and influencing individuals while commanding respect from product teams across the organization
• Experience in Credit Risk is considered an asset

• Services within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience
• We provide value-added services and leverage expertise, data-driven insights, and execution
• Works on the evolution of the growth an enablement initiatives and metrics, establishes a go-to-market strategy, optimizes products and resources, implements incremental improvements throughout the life cycle
• Oversees long-term and short-term strategic initiatives for a product focused on growth and enablement
• Interprets and applies the program's vision and strategy to the growth and enablement strategy and roadmap, communicating it consistently to key stakeholders
• Collaborates with commercial teams (marketing, account management, CBLs) to ensure products optimized for growth and retention
• Demonstrates in-depth knowledge of the program and its ecosystem, applying this understanding to the development of growth and enablement strategies
• Exhibits awareness of Mastercard's broader product offering and leverages products from other business areas to augment product capabilities
• Drives the delivery of key product enhancements, partnering with Guild members to deliver (e.g., CX&D, Product Management – Technical)
• Understands the Software Development Lifecycle and manages any barriers or obstacles to deliver capabilities on time and within budget, collaborating with the Product Management-Technical Guild
• Utilizes data to quickly identify product performance challenges, creating proactive plans to drive usage and revenues. Prioritizes resources based on data-driven analysis to deliver against the plan
• Ensures that the broader Mastercard organization is enabled to promote focus products by creating compelling communications and marketing content in partnership with Marketing
• Influences cross-functional teams (e.g., Product, Product Management-Technical, CX&D) in the development of business requirements to achieve product objectives
• Partners with the Guilds to create and share best practices within the program, focusing on driving continuous improvement in the program’s operating model
• Drives institutionalized knowledge through the use of consistent product documentation (e.g., support documents) across the Studio framework
• Demonstrates a commitment to continuous learning by leveraging the learning and development curriculum to augment existing knowledge, skills, and experiences
• Demonstrates and drives Mastercard Way behaviours through their behaviour, recognitions, coaching, and employee engagement
• Abide by Mastercard’s security policies and practices
• Ensure the confidentiality and integrity of the information being accessed
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines

• Gym membership
• Share purchase options
• Extra holiday purchase optional
• Work from home opportunities
• Health insurance

Mastercard is in the global payments business, and operates the world's fastest payments processing network. Its products and solutions have become central to everyday commerce across the world, in activities ranging from shopping and travelling to running businesses.