Director of AI Engineering, Mastercard
Transformation Team
$195-323k
Office located in Purchase, NY
Global payments technology company
Be an early applicant
Global payments technology company
1001+ employees
Be an early applicant
$195-323k
Office located in Purchase, NY
1001+ employees
Company mission
To connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible.
Role
Who you are
- Strong hands-on understanding of transformer architectures and generative AI, including fine-tuning, prompting, embeddings, and evaluation
- Experience bridging model development and real-world application, translating AI capabilities into business impact
- Solid engineering background, with familiarity in Python, ML frameworks (e.g. PyTorch/TensorFlow), and production deployment patterns
- Experience working with data engineering and MLOps practices to support training, evaluation, and inference at scale
- Strong stakeholder management skills, with the ability to align technical delivery to business priorities and measurable outcomes
- Comfortable operating in a fast-moving, evolving AI landscape with ambiguity and shifting priorities
- Excellent communication skills, able to articulate complex AI concepts to both technical and non-technical audiences
What the job involves
- The Transformation Team leads strategic change initiatives to reimagine how Mastercard works and scales, simplifies, and accelerates business outcomes
- The team partners across leadership, product, technology, and operations to design and implement new organizational models, embed AI across key workflows, drive enterprise-wide transformation programs, improve operating effectiveness, and ensure successful adoption of change
- By combining strategy, AI engineering, organizational design, change management, and program execution, the team helps align people, processes, and priorities to support long-term growth and business performance
- This job develops and executes short-term and medium-term strategic plans for AI Engineering across Mastercard, aligning functional initiatives with organizational objectives by modifying existing methods to make significant improvements to existing processes, programs, and/or policies
- Drives the development and execution of short-term functional strategies for AI/ML teams, translating organizational priorities into actionable plans and deliverables
- Collaborates with product and business leaders to translate organizational needs into scalable AI solutions and operational strategies
- Oversees the ML engineering lifecycle of AI/ML projects, from architecture, design to deployment and monitoring, ensuring timely delivery within scope and budget
- Leads cross-functional teams in optimizing, fine-tuning, and deploying models that meet performance, robustness, and ethical standards, ensuring operational stability, scalability, and compliance of AI/ML systems, including model governance, ethical standards, and risk management
- Provides technical guidance and mentorship to senior technical leads, supporting their professional growth and ensuring technical excellence
- Serves as a key stakeholder and influencer in cross-functional initiatives, working closely with product managers, data scientists, and business units to align AI/ML solutions with strategic objectives
- Defines and refines best practices, standards, and methodologies for AI/ML optimization, deployment, and maintenance, ensuring consistency and high-quality outputs
- Contributes to organizational strategy by identifying emerging trends, evaluating new technologies, and recommending investments in AI/ML capabilities
- Abide by Mastercard’s security policies and practices
- Ensure the confidentiality and integrity of the information being accessed
- Report any suspected information security violation or breach
- Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines
Our take
Mastercard is in the global payments business, and operates the world's fastest payments processing network. Its products and solutions have become central to everyday commerce across the world, in activities ranging from shopping and travelling to running businesses.
As the economy has become more and more digitized, Mastercard has been a leading player in helping businesses and individuals across the globe embrace card payments and digital banking. One of the world's largest companies, its revenue has seen consistent gain in the last 20 years.
The challenge for modern payments companies is that payments are always changing, as seen in the astronomical rise of contactless payments over the last decade. Mastercard's acquisition of blockchain systems, and an overall focus on leveraging its technology towards a digital economy, has placed the company in good stead to keep up to date with current trends, like cryptocurrency, in the digitized payments world.
Steph
Company Specialist at Welcome to the Jungle
Insights
21% employee growth in 12 months
Company
Company HQ
Purchase, Harrison, NY
Leadership
Michael Miebach
(CEO)Michael has served in a variety of roles at the company, including President and CPO. They are currently a Board Member at IBM, Accion, the World Resources Institute, the US-India Strategic Partnership Forum, and the Metropolitan Opera. They are also a Trustee of USCIB.
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