Senior Customer Marketing Manager, Chainguard
$150-185k
+ Equity
Software supply chain security company
Job no longer available
Software supply chain security company
201-500 employees
Job no longer available
$150-185k
+ Equity
201-500 employees
Company mission
To make the software supply chain secure by default.
Role
Who you are
- 7-10 years working on or leading a customer marketing/customer reference team or similar program; experience working in technology/SaaS/Security space
- Proven ability to understand technical products and discern quality of use cases for storytelling
- A passion for storytelling and a customer obsessed mindset
- Proven ability to manage people / lead a team
- Excellent communication and presentation skills
- Proven experience working with executives and C-levels
- A willingness to adapt to change, move quickly, and think on your feet
- Experience collaborating cross-functionally with key stakeholders across the business
What the job involves
- When it comes to telling powerful stories, we believe in sharing the real stories of our customers. That’s where you come in
- We are looking for our first customer marketing hire to lead our customer advocacy and reference programs, helping us to identify the best-in-class stories and use cases of our customers across segment, industry and product
- Build long-lasting relationships with our top customers
- Partner with customers to ensure that best-in-class stories are identified
- Advocate for customers internally to bring their stories to life across all channels
- In this position, you'll play a key role in expanding our advocacy efforts and collaborating closely with our sales, product, and customer success teams to identify and promote our top champions, thereby amplifying our customers' voices
- Help further establish the process and strategy for working with cross-functional teams in terms of receiving, validating, leveraging and executing on a customer story across program types, e.g. strategic events, films
- Help to define KPIs for the program; clearly communicate metrics to respective Sales and Marketing channel owners to be able to track the success of customer stories
- Uncover new customer champions for case studies, customer testimonials, logo approvals, speaking opportunities, peer reviews, etc
- Highlight a variety of customer stories across verticals, geographies, segments, and use cases. You will be responsible for customer recruitment, interviews, content production, and customer approvals
- Collaborate cross-functionally with sales, customer success, and product teams to identify and recruit new champions
- Build a team of customer marketing managers to own relationships and drive programs directly with customers
- Manage and evolve ongoing customer programs such as events, swag programs, G2 peer review, Customer Advisory Boards, Guardian Connect, etc
- Help to facilitate and organize customer content to be distributed through key channels such as digital, social, and events
- Create customer reference materials at scale using our reference platform and drive advocacy activities within our customer community
- Find opportunities to creatively celebrate customers' significant milestones and their contributions in elevating Chainguard’s brand
Our take
Developers rely on open source code and apps in their day to day work, but when the provenance of the code is unknown this creates potential weaknesses that cybercriminals can exploit. Chainguard exists to build security into the coding supply chain by making it possible for companies to enforce security policies based on auditable signatures baked into the code, and by providing a security-first set of container images with no known vulnerabilities for cloud app developers.
In the wake of huge cyber attacks like the Log4j vulnerability and Solarwinds breach, software supply chain security has been an area of major focus for startups hoping to solve problems in this sector. However, most of these focus on scanning and detection of threats. Chainguard's approach comes from the other end of the process, focusing on building security into the software itself. It was built by former Google engineers aware of software developers existing workloads, so is designed to be easily installed and integrated into existing automation systems like Terraform.
Chainguard completed a Series C funding round led by Lightspeed Ventures in 2024, minting it as a new Unicorn on the cybersecurity scene. It is using this funding to expand its go-to-market internationally and expand its Chainguard Images product.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 4 rounds)
Jul 2024
$140m
SERIES C
Nov 2023
$61m
SERIES B
Total funding: $256m
Company benefits
- Equity/stock options
- Unlimited PTO
- Remote work with flexible coworking and team meetup opportunities
- Home office and internet stipend
- 100% health/dental/vision insurance coverage for you and your family
Company values
- Fun. Everything goes easier when we’re having fun! We do serious work, but we try not to take ourselves too seriously
- We have a Bias for Action. We’re a startup and we need to move fast. Speed is our friend!
- We are Customer Obsessed. We intently listen to their needs and value their feedback
- Open Source Excellence is key. OSS is a component of every software supply chain, and OSS is required to improve supply chain security
- Trust and Reputation. This one has two parts! We’re a security company, and our reputation is critical. Also, we hire great team members and trust them to do their work. We’re transparent with data, news, and decisions, to empower our team members to make the correct decisions
Company HQ
Everest, Kirkland, WA
Articles
Leadership
Dan Lorenc
(CEO & Co-Founder)Before co-founding Chainguard was a Software Engineer at Google, Disqus and Microsoft.
Kim Lewandowski
(Head of Product & Co-Founder)Prior to co-founding Chainguard was a Product Manager with Google. Before that was the Head of Product & Engineering at Brit + Co and the founder of Spotwag.
Matthew Moore
(CTO & Co-Founder)Was a Software Engineer at VMware, Google and Microsoft.
Ville Aikas
(Co-founder)Was a Senior Staff Engineer at VMware and a Software Engineer for Google and the University of Washingtom. Was previously Owner at VA Systems.
Share this job
View 37 more jobs at Chainguard