Senior Product Analyst, Zocdoc

• You are focused on impact, and have the skills to understand customers and promote growth
• You should demonstrate curiosity, data fluency, and a collaborative work ethic
• Inspired by the opportunity to positively impact the healthcare experience of millions of patients and providers
• Passionate about working with analyzing and creating data sets
• A product-driven analyst who likes to partner with multiple stakeholders
• Excited to use technology to enhance the consumer experience
• Motivated to go beyond the symptoms of a problem to understand the root causes
• A BA/BS degree in a quantitative discipline: computer science, statistics, applied mathematics, operations research, engineering, economics, etc
• 3+ years of work experience in process execution, business intelligence, dashboarding, reporting, or data analysis
• Fundamental understanding of predictive modeling and/or forecasting techniques
• 3+ years of experience with causal analytics and experimental design, implementation, and analysis (split tests, A/B tests, holdout tests, etc.)
• 3+ years of experience with manipulating large data sets using SQL
• 2+ years of experience with Tableau, Looker or comparable data visualization tools
• A passion to get deep into the weeds with data and understand edge cases and how to best represent them
• Experience building relationships with teammates, influencing decisions at a variety of levels and across multiple teams

• We are seeking a Senior Product Analyst to join our Product Analytics team that is embedded in Zocdoc’s Product organization
• As an experienced individual contributor on the Product Analytics team, you will have a chance to shape strategy for critical product areas through data and will guide product development with relevant insights based on analysis
• You will be the subject matter expert on metrics and success measurement, experiment design, and visual storytelling via data
• Your role will be to take ownership of generating insights and recommendations to shape our product roadmap and go-to-market strategy
• You will partner closely with Product, Engineering, Design, Marketing, UX Research, Sales and Business Operations to define, prioritize and execute initiatives that drive business growth
• Providing actionable insights to help product managers understand trends, marketplace dynamics, and user behaviors
• Identifying and quantitatively sizing feature opportunities based on user insights, to inform our overall Product strategy
• Partnering with product managers to define common user paths and actions, and owning data instrumentation and architecture components
• Owning experimentation and launching design including A/B testing setup, execution, and analysis. Informing Product partners through clear interpretation of results
• Translating broad questions into plans for research and discovery, perform proactive data exploration, and communicate the results in a compelling way
• Partnering with the Product team to understand key business health questions, and build a dashboard suite that will become the go-to resource for common themes and reduce time to insight
• Becoming an expert in a specific product area, handle KPI reporting used to measure the health of the business and provide critical visibility of our data to Product Managers, Engineering and other business teams
• Exploring data to find actionable insights and make product recommendations through funnels, cohort analyses, and long-term trend investigations

• 100% paid employee health benefit options
• Vacation and parental leave packages
• Lunch and snacks on us (in-office)
• Cell phone reimbursement
• Corporate wellness programs with Headspace and Peloton
• Employer funded 401(k) match

Total funding: $374m

The healthcare system often runs on inefficiencies; patients call outdated directories, wait weeks for a visit to a professional and are often hit with surprise bills. Zocdoc was founded to streamline the healthcare experience by putting the patient first.