Senior Product Analyst, Zocdoc
$128-152k
2 days a week in office (Soho, NY)
API connecting patients to doctors
Open for applications
API connecting patients to doctors
1001+ employees
Open for applications
$128-152k
2 days a week in office (Soho, NY)
1001+ employees
Company mission
To give power to the patient by delivering the accessible, seamless, and simple experience patients expect and deserve.
Role
Who you are
- You are focused on impact, and have the skills to understand customers and promote growth
- You should demonstrate curiosity, data fluency, and a collaborative work ethic
- Inspired by the opportunity to positively impact the healthcare experience of millions of patients and providers
- Passionate about working with analyzing and creating data sets
- A product-driven analyst who likes to partner with multiple stakeholders
- Excited to use technology to enhance the consumer experience
- Motivated to go beyond the symptoms of a problem to understand the root causes
- A BA/BS degree in a quantitative discipline: computer science, statistics, applied mathematics, operations research, engineering, economics, etc
- 3+ years of work experience in process execution, business intelligence, dashboarding, reporting, or data analysis
- Fundamental understanding of predictive modeling and/or forecasting techniques
- 3+ years of experience with causal analytics and experimental design, implementation, and analysis (split tests, A/B tests, holdout tests, etc.)
- 3+ years of experience with manipulating large data sets using SQL
- 2+ years of experience with Tableau, Looker or comparable data visualization tools
- A passion to get deep into the weeds with data and understand edge cases and how to best represent them
- Experience building relationships with teammates, influencing decisions at a variety of levels and across multiple teams
What the job involves
- We are seeking a Senior Product Analyst to join our Product Analytics team that is embedded in Zocdoc’s Product organization
- As an experienced individual contributor on the Product Analytics team, you will have a chance to shape strategy for critical product areas through data and will guide product development with relevant insights based on analysis
- You will be the subject matter expert on metrics and success measurement, experiment design, and visual storytelling via data
- Your role will be to take ownership of generating insights and recommendations to shape our product roadmap and go-to-market strategy
- You will partner closely with Product, Engineering, Design, Marketing, UX Research, Sales and Business Operations to define, prioritize and execute initiatives that drive business growth
- Providing actionable insights to help product managers understand trends, marketplace dynamics, and user behaviors
- Identifying and quantitatively sizing feature opportunities based on user insights, to inform our overall Product strategy
- Partnering with product managers to define common user paths and actions, and owning data instrumentation and architecture components
- Owning experimentation and launching design including A/B testing setup, execution, and analysis. Informing Product partners through clear interpretation of results
- Translating broad questions into plans for research and discovery, perform proactive data exploration, and communicate the results in a compelling way
- Partnering with the Product team to understand key business health questions, and build a dashboard suite that will become the go-to resource for common themes and reduce time to insight
- Becoming an expert in a specific product area, handle KPI reporting used to measure the health of the business and provide critical visibility of our data to Product Managers, Engineering and other business teams
- Exploring data to find actionable insights and make product recommendations through funnels, cohort analyses, and long-term trend investigations
Our take
The healthcare system often runs on inefficiencies; patients call outdated directories, wait weeks for a visit to a professional and are often hit with surprise bills. Zocdoc was founded to streamline the healthcare experience by putting the patient first.
The platform allows millions of users each month to view open appointment times with doctors, book instantly online, read verified reviews, and keep up-to-date with checkups. The platform works for both in-person and virtual care – the latter of which has seen a substantial increase in demand. Zocdoc is one of the few companies tackling these problems in healthcare.
The company has solidified its position in the SaaS space, in part by forming partnerships with companies such as WellHive, a leader in digital care, to drive healthcare support for veterans. Going forward, Zocdoc will continue to invest in its platform to optimize its services for its users.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
7% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Feb 2021
$150m
GROWTH EQUITY VC
Aug 2015
$130m
SERIES D
Total funding: $374m
Company benefits
- 100% paid employee health benefit options
- Vacation and parental leave packages
- Lunch and snacks on us (in-office)
- Cell phone reimbursement
- Corporate wellness programs with Headspace and Peloton
- Employer funded 401(k) match
Company HQ
SoHo, New York, NY
Leadership
Oliver Kharra
(CEO & Co-Founder)Oliver trained as a doctor in Germany before moving into consulting where he worked for McKinsey. During his seven-year tenure at McKinsey & Co., Oliver developed and implemented new patient utilization models for the national health services of a number of governments and major hospital chains
Nick (Nikhil) Ganju
(Co-Founder)Nick has extensive experience in product development, database management and site architecture. He was responsible for building the earliest iterations of ZocDoc and directly overseeing its development for many of its first years
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