Solutions Engineer, Glean
More information about location
Enterprise search and knowledge management
Be an early applicant
Enterprise search and knowledge management
201-500 employees
Be an early applicant
More information about location
201-500 employees
Company mission
To bring people the knowledge they need to make a difference in the world.
Role
Who you are
- You will have a bachelor's degree in Engineering, Computer Science, Information Technology, or a related field (or equivalent work experience)
- At least 5+ years experience in enterprise software pre-sales and have used value-based discovery frameworks
- You possess excellent analytical and problem-solving skills with the ability to handle complex technical challenges
- You are able to explain complex technical concepts in layman’s terms to help educate and train our customers, prospects, and partners
- You are comfortable presenting, both virtually and in-person,
- Familiarity with cloud infrastructure (IaaS) platforms such as GCP, AWS, and Azure
- Familiarity with identity services and Single Sign-On (SSO) providers such as Azure/Entra ID, Okta, and protocols such as SAML, SCIM, and OIDC
- Familiarity with APIs including sending and receiving data from API endpoints, and how to troubleshoot issues
- Familiarity with security concepts and tools, e.g. Firewalls, VPNs, SSL/TLS, DLP, WAFs, and proxies
What the job involves
- The Solution Engineer role sits within the GTM organisation within the EMEA region; making you a trusted technical advisor of the local sales team, our partners, and our customers
- You will work on many exciting projects with some of the most future-forward organisations; helping to guide the beginning of their Generative AI journeys
- At Glean, our Solution Engineers work with our customers to help them connect Glean to their most important decision-making platforms
- These platforms include Microsoft 365, Google Workspace, Jira, Confluence, Slack, GitHub, Zendesk, and everything in between!
- As an SE, you will work closely with our local Account Executives (AEs) and will be responsible for the technical success and delivery of our sales opportunities
- Performing interactive demonstrations of the Glean platform to prospective customers
- Educating the technical teams of our prospective customers on the architecture of the Glean platform. Specifically, articulating the “how” of how our solution works in the context of the customer landscape
- Scoping and executing sponsored pilot and Proof of Value (PoV) exercises to ensure the technical requirements and business objectives that the Glean solution provides are validated
- Educating and training our customers and partners on our product to ensure that they are set up for success
- Presenting at company sponsored events such as Google Cloud Next and AWS re:invent
- Liaising with Glean product managers and engineers to investigate issues, raise feature requests, and understand our future roadmap
Salary benchmarks
Our take
Glean is an intuitive digital assistant which allows employees to search across all their apps and find the information and tools that they need more quickly.
With so many SaaS apps being used by modern day companies, overwhelm and inefficiency inevitably enter the equation. Glean’s search engine is proving popular for how it unifies and centralizes all these distributed tools and data.
It’s been quite a start to life at Glean, having only emerged from stealth in 2021, it received a $1 Billion valuation in early 2022, thus achieving unicorn status, and has received nearly $400 million in funding so far. The SaaS platform is already used by some major companies including Grammarly, databricks, and Rubrik.
That Glean was co-founded by a quartet with senior experience at Google, Microsoft, Uber, and Facebook stands the company in good stead. However, it’s the fact that its search engine is solving a new, but very real problem in the workplace that’s seen its popularity surge so quickly, which it’s likely to continue to do in the future. Its adaptability to include new AI capabilities to its platform, such as generative AI, has Glean well set to see further growth.
Steph
Company Specialist at Welcome to the Jungle
Insights
44% employee growth in 12 months
Company
Funding (last 2 of 7 rounds)
Jun 2025
$150m
SERIES F
Sep 2024
$260m
SERIES E
Total funding: $805m
Company benefits
- Medical, dental, and vision for you and yours
- Competitive compensation and stock options
- 401k contribution
- Flexible work (3 days a week in the office), though we believe in folks working where they can be most effective
- Company events, from weekly happy hours to our annual company retreat
- Flexible hours, unlimited PTO, and company-wide winter break shutdown
- Transparent culture
- Learning and development stipend
- Free meals with lunch and dinner options every day
Company HQ
Evergreen Park, Palo Alto, CA
Leadership
Arvind Jain
(CEO)Former Engineer at Google and Microsoft. Is the co-founder of high growth startup Rubrik, which delivers data security and operational resilience for enterprises.
Piyush Prahladka
(Software Engineer)Prior to joining the co-founding team at Glean, they worked as a Senior Staff Software Engineer at Google, then as an Engineering Lead at Uber.
Tony Gentilcore
(Product Engineering Lead)Former Developer at At&T and TJC Labs. For ten years, served as a Senior Staff Software Engineer at Google, including a spell as Founder and Tech Lead / Manager of the Chrome Speed Team.
TR Vishwanath
(Engineering Lead)Before co-founding Glean, was a Principal Software Engineer at Facebook after spending eight years at Microsoft as a Software Design Engineer, then Principal Development Lead.
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