Subscriber Sales Representative, Starry
$40-55k
+ uncapped commission
Next-gen wireless broadband provider
Be an early applicant
Next-gen wireless broadband provider
201-500 employees
Be an early applicant
$40-55k
+ uncapped commission
201-500 employees
Company mission
To create a better internet service that's more affordable without compromising on performance.
Role
Who you are
- You are curious, self-motivated, confident, engaging and love chatting with people. You’re positive and solution oriented and definitely not afraid to think outside the box when faced with a challenge. You’re an active listener and will tailor your sales pitch to the individual needs of your prospective customer
- Relevant Field Sales experience or a hustler mentality
- Passionate advocate for equitable internet (everyone should have access to affordable, fast, reliable internet) with a desire to be yourself when connecting and having fun with potential customers!
- Desire to be a part of a game-changing company - we are the only internet company with a program specifically created for low income and affordable housing MDU’s
- Enthusiasm for new technology and the internet space
- Willingness to be coached and trained to improve as a Sales professional
- Willingness to work weekday morning, nights and weekends, variable schedule(s) as necessary
- Ability to meet physical requirements of the position such as bustling about, standing, bending, and sitting for the duration of your shift
- This position requires a form of reliable transportation to get to and from different work locations. If you plan to drive your personal vehicle on behalf of Starry, you’ll need to have a valid driver’s license in the state of your residence and a safe driving record
What the job involves
- As a Subscriber Sales Representative, you will be responsible for acquiring new Starry subscribers and driving our success in your assigned multi-family residential properties, condos, residential communities and neighborhoods. You will build and own the relationship with the doormen, property managers and/or on site supers to aid you in ultimately selling subscriptions
- Our Subscriber Sales Representatives have a base salary and high earning potential through commissions. This is a great starting point for those looking to switch careers and/or jumpstart a career in sales and/or marketing. We believe in nurturing talent - show us you’re motivated and you can be promoted within your first year to enterprise sales or join the marketing team
- Advocate and educate - let your potential customer know how great Starry is by communicating a thorough understanding of the features and benefits of Starry Internet to sell our service
- Let people know how Starry Internet is changing the ISP game by providing affordable, fast, reliable internet service in their community with superior customer service, prices that are transparent, and no contract commitments with no gimmicks
- Meet and exceed sales goals; identify potential sales, product, technical, or customer care issues and address with your local teams
- Identify, source, and attend potential subscriber acquisition opportunities to achieve your personal goals
- Call on and visit all new build MDU properties on a regular basis prior to and following occupancy
- Build out waiting list and drive subscriber conversion once the building is live with Starry Internet Service
- Sell with relevancy and charm; we are not pushy!
Our take
Starry is an internet service provider which uses radio tower and high-rise-mounted transmitters to send high frequency millimeter wave signals to receivers which are connected to a building’s existing wiring network. This approach means the company can provide high speed internet at a low cost while circumventing the need to install fibre cables underground.
This approach offers an interesting alternative in a market where just under a third of consumers have only one choice of broadband provider. Uptake has been positive thus far, but the ultimate success of the company will depend on how well it’s able to roll out its product across the country - particularly in more rural areas where high-rises are less common.
Another potential challenge is the fact that big-name providers like T-Mobile and Verizon are also buying into this Fixed Wireless Access model, though so far Starry has made great strides. It debuted on the New York Stock Exchange in 2022, and has continued to expand its services, including to serve Related Affordable housing communities in Denver.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
14% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Apr 2019
$125m
SERIES D
Jul 2018
$100m
SERIES C
Total funding: $288m
Company benefits
- Medical, dental, & vision, no employee contribution required
- Generous vacation policy
- 12 weeks of paid maternal and paternal leave
- Free gym
- Secure bike storage in our Boston office
Company HQ
Downtown Crossing, Boston, MA
Leadership
Chaitanya Kanojia
(Co-Founder & Board Member)Started their career at Product Genesis before founding Navic Networks, where they spent 11 years. Was then CEO of Aereo.
Alex Moullé-Berteaux
(Co-Founder & CEO)Previoulsy served as CMO and COO of the company. Member of the Board of Directors at Candela Medica and Member of the Board of Advisors at Bonfire.
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