HR Business Partner, ServiceTitan
$86-124k
+ Bonus and Equity Options
All-in-one operating platform for trades
Open for applications
All-in-one operating platform for trades
1001+ employees
Open for applications
$86-124k
+ Bonus and Equity Options
1001+ employees
Company mission
To serve the men and women of the field services trades with the tools, training, and support to build their businesses and achieve all their goals.
Role
Who you are
- 5+ years of HR business experience, ideally with at least 4+ years of experience as a strategic HR business partner in a scaling environment
- Well-rounded experience with a variety of HR disciplines such as employee relations, organizational design, performance management, and talent development
- Experience supporting exempt and nonexempt employees
- An ability to coach and influence leaders and employees
- A deep level of curiosity and strong business acumen to be able to proactively connect the dots and make sound decisions using great judgment
- Experience operating in a fast-paced, sometimes ambiguous environment
What the job involves
- We’re looking for a HRBP to join our team partnering with a variety of groups here at ServiceTitan
- In this role, you’ll partner closely with managers and talent across our Finance, People, and Live Services teams as we focus on scaling the organization and everything that comes along with that
- We are looking for someone who has been exposed to a fast paced environment supporting both exempt and non-exempt employee populations across the US and Canada primarily
- This position will play a critical role by serving as a key business partner to work on people-related opportunities and resolve challenges and in paving the way for best-in-class employee experience
- Coach and advise managers and team members on a variety of topics impacting employee experience, including performance management, people and team dynamics, and employee relations concerns
- Build relationships while modeling and inspiring a culture of mutual accountability, constructive collaboration, and high quality execution
- Partner with teams to keep a pulse on what’s going on within their teams and how this may impact the business
- Support in organizational-wide initiatives and projects, including workforce planning, and organizational effectiveness
- Execute business practice/work process improvements to identify opportunities for leveraging and deploying our talent and ensure people-related initiatives have ROI that add to organizational value and output
- Collaborate and partner with the broader People Ops team to roll out all key people processes around compensation reviews, DEI, benefits, and learning & development programs
- Be a trusted advisor and partner on all people-related matters
Our take
ServiceTitan’s software is purpose-built for trades businesses, providing a wide range of tools needed to seamlessly manage their back office and customer experiences, to power business growth.
The rising demand for home services across the country helped shine a spotlight on the lack of modern software for trades, ServiceTitan answered this call for innovation providing support to 11,800+ customers across 10 trades.
2021 saw the company reach a $9.5 billion valuation, however, in the last few months of 2022, there was talk of raising additional funds in traditional equity - as opposed to debt-like funding- which could result in a 20% lower valuation.
That said, the company is showing no sign of slowing, acquiring two more companies in 2022, and is eyeing an IPO off the back of reaching Series G in funding rounds. In addition, the company launched its next-generation operating system, Titan Intelligence, providing a suite of AI-based solutions. ServiceTitan is well set to experience further growth.
Steph
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
18% employee growth in 12 months
Company
Funding (last 2 of 9 rounds)
Nov 2022
$365m
SERIES H
Jul 2021
$200m
SERIES G
Total funding: $1.5bn
Company benefits
- Flexible time off
- Fully paid individual medical, dental, and vision coverage
- Access to on-demand services like Ginger, Headspace, One Medical, Galileo, Aaptiv, and more
- Tax free savings via HSA, FSA, and Dependent Care FSA
- 401(k) match
- Personal development programs and annual learning budget
- Medical plan with up to $20,000 in fertility coverage
- Up to 30 weeks of paid leave for birthing parents and up to 16 for non-birthing parents
- Adoption support including reimbursement of up to $20,000
- Bereavement leave for loss of a pregnancy or loved one
- Access to programs for new parents including Maven Maternity, Ready, Set, Food! Wellthy, SNOO Smart Sleeper, and more
Company values
- Be unapologetically you
- Bring your best
- Make bold moves
- Keep it human
- Work your way
Company HQ
Downtown, Glendale, CA
Articles
Leadership
Ara Mahdessian
(CEO)They studied Management and Computer Science at Stanford University, before co-founding ServiceTitan with Vahe in January 2013. They have served since then as CEO.
Vahe Kuzoyan
(President)Having studied Computer Science at the University of Southern California, they co-founded ServiceTitan in January 2013, working to present as President.
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