Product Manager, Wayfair
Product Detail Page
$126.5-137.5k
+ Equity
More information about location
A global online homeware marketplace
Be an early applicant
A global online homeware marketplace
1001+ employees
Be an early applicant
$126.5-137.5k
+ Equity
More information about location
1001+ employees
Company mission
To help everyone, anywhere create their feeling of home.
Role
Who you are
- 3+ years of product management experience, ideally in e-commerce, marketplaces, or other relevant customer-facing digital products
- Proven track record in building and scaling impactful front-end experiences — ideally large-scale e-commerce experiences or product detail pages
- Familiarity with A/B testing, experimentation, and agile development practices
- Strong analytical skills with the ability to use data (e.g., Looker, SQL, BigQuery) to drive decisions
- Demonstrated ability to lead, empower, and motivate cross-functional teams to deliver results in a timely manner, while meeting high quality standards
- Excellent communication and stakeholder management skills. Ability to influence and align cross-functional teams and business leads, as well as translate complex technical concepts for non-technical audiences
- Strong strategic thinking and problem-solving skills, with the ability to navigate ambiguity and drive clarity in complex situations
- Passion for delivering exceptional customer experiences and a customer-centric mindset
What the job involves
- The Product Detail Page (PDP) team owns the customer-facing experience where millions decide what to buy across all Wayfair brands and geographies
- We build and optimize the critical surfaces to help customers discover, evaluate, and purchase the perfect items for their homes
- The end-to-end PDP experience, which includes core purchase functionality, product recommendations, media galleries, product information and specs, reviews, and more
- This role will deliver scalable, intuitive shopping experiences that help customers shop with ease and confidence, driving conversion and downstream revenue
- Create and execute roadmaps that align with customer needs, business goals, and cross-functional priorities, in partnership with tech teams and stakeholders. Elevate and evolve PDP experiences by introducing innovative features, streamlining user flows, reducing friction, and driving conversion
- Define and deliver intuitive, engaging solutions that shape how customers evaluate, discover, and make confident purchase decisions, translating customer needs, pain points, and behaviors into clear product requirements, PRDs, and prototypes
- Collaborate cross-functionally with Engineering, Design, Data Analytics/DS/ML, and other teams to align on decisions, sequence work, manage dependencies, and deliver measurable outcomes on an ambitious, multi-team roadmap
- Use data-driven problem solving, leveraging qualitative and quantitative insights to identify and size opportunities, break down complex problems, measure the impact of initiatives, and drive meaningful improvements in conversion
- Define and track key performance indicators (KPIs) and leverage A/B testing, user research, data analytics, and AI tools to iterate quickly and learn from customer feedback
Our take
Wayfair emerged in the early era of eCommerce with a mission to revolutionize online shopping, offering customers a convenient platform to purchase goods. Today, it stands as one of the foremost global players in the online furniture delivery industry, boasting an impressive inventory of over 33 million products.
Renowned for its extensive product range and comprehensive service offerings, Wayfair distinguishes itself by providing an end-to-end customer experience, from browsing to doorstep delivery. Despite its prominence, the company faces profitability challenges attributed largely to expansion expenses. Nonetheless, its solid presence in the competitive online homeware sector solidifies its position as a key contender.
With ambitious global expansion plans, Wayfair remains committed to maintaining its leadership in the industry. As it aspires to become the ultimate destination for all home needs, its more recent ventures into physical retail represent significant strides toward this overarching goal.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
-14% employee growth in 12 months
Company
Company HQ
Prudential / St. Botolph, Boston, MA
Leadership
Niraj Shah
(Co-Founder & CEO)Studied Engineering at Cornell University before co-founding Spinners, a Boston-based IT services company. Previously acted as Entrepreneur in Residence for Greylock and has served as CEO of Wayfair since co-founding the company in 2002.
Steven Conine
(Co-Founder)Co-founded Spinners before working for Operations at iXL. Conine also co-founded Pillar VC in 2016.
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