Deployment & Support Engineer, Gleamer
Medical-grade AI for radiology
Open for applications
Medical-grade AI for radiology
21-100 employees
Open for applications
21-100 employees
Company mission
To increase diagnostic accuracy and improve patient care and the efficiency of clinical practices for health professionals.
Role
Who you are
- Graduate degree in Computer Science or closely related field. You have significant experience in healthcare and information systems
- Experience in technical support and deployment project management
- Strong technical skills (e.g. remote control, VM, OS installation, script generation/editing)
- Strong customer interaction skills and the ability to build positive relationships
- Experience with networking configuration
- Fluency in English (mandatory)
- Knowledge of Spanish or Italian is a plus
Desirable
- Adept with RHEL, Docker-compose and some knowledge of cloud application architecture
- Knowledge and experience of Linux scripting tools and command-line utilities such as bash
- Experience with healthcare IT technologies like PACS, RIS, and familiarity with standards such as DICOM or HL7
What the job involves
- As a member of the Ops team, this position will provide you with an important role in the IT Healthcare Interoperability of our solutions
- As a result, the Ops Manager must have a thorough understanding of the technical stack requirements in order to properly configure and deploy the components for efficient interoperability
- Pilot all aspects of deployment projects for which you will be responsible
- Identify, plan and carry out the different deployment stages
- Organize and participate in meetings with customers and business partners to determine needs and assess interoperability feasibility
- Monitor Deployment KPIs, adapt processes, and increase speed/quality
- Address customer issues and ensure resolution, from opening to closure, including documenting action plans and coordinating with technical resources
- Update SalesForce with the information needed to track deployments and support tickets
- Gather customer feedback and suggest evolutions for new releases of our products
Application process
- Start Date: 01 October 2024
Our take
Gleamer, a French medtech startup founded in 2017, has developed a suite of AI-powered solutions to help radiologists detect and diagnose bone trauma lesions in scans, among other conditions.
Its flagship product, BoneView, assists radiologists in identifying bone trauma lesions and other subtle abnormalities that may go unnoticed by the human eye. Additionally, Gleamer has developed ChestView for detecting pulmonary pathologies, BoneMeasurement for automating MSK measurements, and BoneAge for estimating bone age with precision.
Recognising the growing demand for medical imaging services, Gleamer has successfully raised new capital to further its advancements. With this funding, the company aims to expand its product portfolio to encompass CT scans and mammography, providing even more diagnostic capabilities. Additionally, Gleamer plans to bolster its teams in both Europe and the US, enabling broader access to its technologies and facilitating collaboration with medical professionals worldwide.
Kirsty
Company Specialist at Welcome to the Jungle
Company
Funding (last 2 of 4 rounds)
Jun 2023
$28.4m
SERIES B
Sep 2020
$7.9m
SERIES A
Total funding: $38m
Company values
- Seeking Medical Excellence: We want to meet and surpass expectations of healthcare professionals and put extra effort on building powerful solutions both from performance and UX perspectives
- Embracing Diversity: We cherish a multicultural and open environment where all members of the team can be their authentic self and speak up their ideas. We love challenging ourselves and question what we do to find the most creative solutions as a team
- Humble & Curious: We value active listening to stay alert, inquire about new needs and welcome different views and opinions, from our customers, partners, coworkers, and our entire ecosystem
Company HQ
Torcy, France
Articles
Leadership
Christian Allouche
(CEO)Graduated from ESCP Business School with a Master's degree in Management, Economics and Finance. Previously co-founded BrainVectis and served as the CEO at MeltingDoc.
Nor-eddine Regnard
(CMO)Previously worked as a Teacher at Paris Descartes University, Montpellier University and Pierre and Marie Curie University. They are now a Partner Radiologist at RISF South France Imaging Network.
Alexis Ducarouge
(CPTO)Graduated from the École Normale Supérieure with a Master's degree in Cognitive Science and Artificial Intelligence.
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