Account Manager, Cognisys
£31.5-35k
+ Share Scheme
3+ days a week in office
Cyber security, pen testing & compliance experts
Be an early applicant
Cyber security, pen testing & compliance experts
21-100 employees
Be an early applicant
£31.5-35k
+ Share Scheme
3+ days a week in office
21-100 employees
Company mission
To help protect businesses from cyber attackers.
Role
Who you are
- We’re looking for someone with sales DNA. Ideally, with previous experience as a business development rep or in a new business-facing role
- While we look after existing business, that background helps ensure you're confident guiding commercial conversations and spotting where we can add real value
- 3–5 years of experience managing client relationships or accounts, ideally within cybersecurity or SaaS environments
- Experience supporting account growth and client retention within an existing customer base
- Comfortable identifying upsell and cross-sell opportunities and working to develop them with support
- Able to manage client opportunities from early discovery through to proposal and close, with appropriate support and collaboration
- Strong collaboration skills, with the ability to work effectively with Project Management and Technical Consultant teams to deliver a positive client experience
- Proactive and reliable, with a positive, solutions-focused approach to client needs and changing priorities
- High attention to detail when managing contracts, renewals, and client communications
- Clear and effective written and verbal communication skills, with the ability to explain complex information in a practical way
- Hybrid role requiring a minimum of 3 days per week in our office
- If you think you can deliver but don’t match the criteria above, please don’t be put off. We are very open-minded and focus on ability and attitude above skills
What the job involves
- Cognisys is growing rapidly, and we’re looking for a dedicated Account Manager to join our Account Management team during this exciting period of innovation and expansion
- Our existing business sales team is vital to delivering exceptional service and customised cybersecurity solutions to our long-term clients
- By fostering strong relationships and helping clients navigate ever-evolving threats and compliance challenges, we empower them to stay secure and ahead of the curve
- This is a fantastic opportunity for a motivated, customer-focused professional to contribute to our mission of driving growth and ensuring client satisfaction
- As an Account Manager, you will work closely with our existing clients to:
- Support renewals
- Identify growth opportunities
- This position offers an excellent opportunity to refine your client management, sales, and cybersecurity skills, all while being part of a high-performing and supportive team. At the same time, contributing to Cognisys’ ongoing success
- Maintain trusted, long-term partnerships
- Client Relationship Management – Build and maintain strong, trusted relationships with your portfolio of Cognisys clients, acting as a reliable day-to-day point of contact
- Account Planning Support – Contribute to account planning discussions and help align our solutions with client needs and priorities, preparing insights and recommendations for client conversations
- Account Development – Support account growth by identifying upsell and cross-sell opportunities and working with senior team members to progress expansion plans
- Commercial Support & Renewals – Manage and support contract renewals and extensions, helping ensure a smooth process and coordinating with internal teams where required
- Client Engagement & Coordination – Work closely with internal consultants and project managers to ensure the successful delivery of services and a positive client experience
- Relationship Building – Build effective working relationships with key client stakeholders and maintain regular engagement to understand evolving needs
- Operational Delivery – Help ensure consistent, high-quality service delivery by coordinating activities, tracking actions, and escalating risks or issues when needed
- Reporting & CRM Management – Maintain accurate CRM records, track client interactions and opportunities, and provide timely updates on account activity and pipeline
Our take
Many businesses are struggling to keep up with rising cyber threats, complicated regulations and the constant risk of data breaches. For organisations without in-house specialists, staying secure can become overwhelming. So, Cognisys has stepped in to make this manageable. They're a UK-based cybersecurity and compliance company helping organisations spot vulnerabilities early and build stronger digital defences.
Cognisys delivers this through services like penetration testing, continuous vulnerability management, and support for certifications such as ISO 27001. By simplifying security and offering ongoing guidance, they give businesses confidence that their systems are protected and up to standard. Resulting in fewer risks, fewer headaches, and more room for companies to get on with the work that matters to them.
Kirsty
Company Specialist at Welcome to the Jungle
Company
Company HQ
Leeds Dock, Leeds, UK
Leadership
Steve Spence
(CEO)Steve previously founded Pure Technology Group and Servatech.
Arjun P.
(CTO)Arjun is the founder of Edge Secure. Previously, he was a Technical Director at Defendza, a Check Team Leader at NCC Group, and a Senior Security Analyst at Tech Mahindra.
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