HR Assistant/Generalist, Shieldpay
1 day a week in office
Digital payment solutions
Open for applications
Digital payment solutions
21-100 employees
Open for applications
1 day a week in office
21-100 employees
Company mission
To become the trusted payment rails for the professional services sector, and a company that people love to work for.
Role
Who you are
- This is an ideal role for an ambitious HR professional eager to gain broad exposure to all aspects of HR while having a direct impact on shaping and supporting a small but dynamic organisation
- A solid understanding of HR processes and best practices, including recruitment, employee relations, and performance management
- Strong written and verbal communication skills with the ability to engage effectively with employees at all levels
- Ability to manage multiple priorities and work efficiently in a fast-paced environment
- Experience with HR systems (Ideally HiBob & Team Tailor) and proficiency in MS Office (Excel, PowerPoint, Word)
- Strong analytical and problem-solving skills, with the ability to think on your feet and resolve issues as they arise
- Ability to handle sensitive information with integrity and confidentiality
What the job involves
- Our team is filled with ambitious, curious and entrepreneurial people
- As part of a team of two, you will play a key role in supporting the Head of People with day-to-day HR operations, HR initiatives, and employee relations
- You will have the chance to contribute to a variety of HR functions, from recruitment and onboarding to performance management and employee engagement
- Assist with day-to-day HR operations, including employee queries, HR documentation, and maintaining accurate employee records
- Support the recruitment process by posting job ads, screening applications, coordinating interviews, and managing the full onboarding process for new hires
- Serve as a point of contact for employees, providing guidance on policies and procedures, and assisting with any employee relations matters in collaboration with the Head of People
- Assist in managing the performance review process, tracking feedback, and helping to implement development plans
- Support the design and coordination of training sessions and employee development programs
- Maintain HR systems and databases, generate reports as needed, and ensure data accuracy and compliance
- Assist in organising employee engagement initiatives, wellbeing programs, and recognition efforts to enhance the overall employee experience
- Help review and update HR policies and procedures, ensuring they remain aligned with company goals and legal requirements
Application process
- We usually respond within two weeks
Salary benchmarks
Our take
In today's fast-paced digital world, we are accustomed to handling most aspects of our lives with a tap or swipe, from personal transactions to corporate dealings. However, while speed is crucial, security remains paramount, especially with the rise of digital fraud. Consumers and businesses alike demand that their financial transactions be safeguarded from potential threats.
This growing need for both speed and security is where Shieldpay steps in. The platform quickly positioned itself as a leader in securing high-value digital transactions by offering businesses and individuals an efficient, cost-effective solution for creating instant digital escrow payments, all while ensuring robust protection.
Shieldpay meets these dual demands by providing a secure payments solution that verifies the identities of all parties involved. This ensures that funds are only transferred as intended, offering peace of mind to both everyday consumers and businesses, particularly in sectors like corporate and property transactions. With substantial backing and partnership with leading companies, Shieldpay's potential for growth and expansion is massive.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (2 rounds)
Jun 2018
$6.4m
SEED
Aug 2017
$5.6m
SEED
Total funding: $12m
Company benefits
- 28 Days Holiday: Relax and recharge with our enhanced allowance, plus UK bank holidays
- 4 You Days: Life can be tough. For these days employees can take a You Day each quarter, on short notice
- Hybrid Working: We value in-person collaboration. Our people are in the office multiple times a week
- Flexible Working: We are pleased to treat our employees like adults and judge them on the work they do not the hours they work
- Pension Contribution: Group Personal Pension Plan where employees contribute 5% and we contribute 5%
- Personal Development: We invest in our people, as well as yearly budget we offer external development
- Private Medical: With no financial excess and pre-existing coverage from an industry leader in physical and mental health
- Life Assurance: Our employees can rest assured that their loved ones will be supported should the worst happen
- Menopause Support: We’ve teamed up with Balance, who support those affected by all stages of the menopause
- Enhanced Allowances: From maternity leave to eyecare, we don’t just offer the basic – we make sure that we are able to go the extra mile
- Season Ticket Loans: It may not have had a big take-up during the pandemic but it’s there if our people need it
- Compassionate and Sick Leave
Company HQ
City of London, London, UK
Leadership
Sophie Condie
(CEO)Joined Shieldpay in 2021 as a Group Operations Director before becoming COO in 2022 and CEO in 2024. Previously an Operations Lead at Form3 Financial Cloud and A Team Leader in Cash Management at Barclays Corporate Banking.
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