Revenue Ops Programs & Strategy Manager, Netradyne

• The successful candidate will be highly proficient in core SaaS metrics leading enterprise level projects, and comfortable delivering strategic / operational recommendations based on data
• Demonstrated expertise in common SaaS metrics and analytics on GTM performance/productivity
• Proven experience developing operational and financial KPIs tied to strategic business objectives
• 3+ years of hands-on experience working with large datasets from CRM systems and data warehouses
• Demonstrated ability to prepare strategic, executive-level presentations and recommendations
• Experience tackling complex projects and working in cross-functional teams
• Solid understanding of B2B GTM motions and associated performance/productivity metrics
• Demonstrated success leading complex, cross-functional projects
• Team management experience
• Minimum of 4 years of work experience with a background in management consulting, investment banking and/or revenue or sales operations at a high-tech B2B businesses
• Bachelor’s degree in STEM, Data Science, Business, or related field; or equivalent experience; Master’s degree in STEM or MBA preferred
• Must have a valid driver’s license
• Certification in Tableau, Salesforce a plus

Desirable

• The Revenue Operations Program & Strategy Manager will drive data-centric decision-making and strategic initiatives across the go-to-market (GTM) organization, including Sales, Marketing, Sales Engineering, and Customer Success
• The individual will drive the definition, reporting, and analysis of global GTM performance and productivity metrics, while also overseeing GTM capacity & TAM modeling, and territory analysis
• In addition, this person will design and evaluate incentive plans, provide executive-level dashboards and KPIs, and conduct ad hoc analyses for investor due diligence
• Refine and analyze key metrics for Sales, Customer Success, and Marketing, ensuring alignment with overall business objectives
• Monitor trends in pipeline health, conversion rates, churn, and upsell to identify areas for improvement
• Collaborate with cross-functional teams to establish performance benchmarks and drive actionable granularity and accountability
• Provide executive summaries and deeper analytical insights that inform strategic decision-making
• Develop and maintain executive and operational dashboards in Tableau
• Standardize KPI definitions and ensure data integrity across multiple systems (Salesforce, Snowflake etc.)
• Present findings in concise, visually compelling formats for leadership, board meetings, and investor updates
• Conduct ongoing analysis to optimize territory design and coverage and support strategic planning
• Work with sales leadership to ensure territories are balanced, equitable, and aligned with growth targets
• Leverage data-driven models to guide territory adjustments and resource allocation
• Research and maintain comprehensive Total Addressable Market (TAM) models, factoring in segmentation and geographic considerations
• Collaborate with Marketing and Product teams to identify new market segments and opportunities
• Update TAM models as market conditions and product offerings evolve
• Build and maintain capacity models for Sales, Sales Engineering, and Customer Success, ensuring resource alignment with pipeline and revenue goals
• Work closely with FP&A to validate assumptions, budgets, and forecast accuracy
• Recommend adjustments to headcount and coverage strategies based on capacity utilization
• Partner with GTM and finance leadership teams to design and refine incentive compensation plans for Sales, Marketing, and Customer Success
• Model incentive scenarios to ensure plans effectively drive desired behaviors and outcomes
• Track, analyze, and report on compensation plan performance
• Lead or assist in data gathering, modeling, and strategic analysis for special topics
• Synthesize findings into clear, executive-ready presentations and documentation
• Work with cross-functional teams (Finance, Legal, Leadership) to meet due diligence requirements and timelines
• Perform other duties as assigned
• Enhance professional growth and development through participation in educational programs, current literature, and training