Head of Client Delivery, Kernel AI
£115-140k
Offers Equity
4 days a week in office
Agentic entity data for RevOps
Posted today
Agentic entity data for RevOps
21-100 employees
Posted today
£115-140k
Offers Equity
4 days a week in office
21-100 employees
Company mission
To enable revenue teams to research companies as if they had unlimited time.
Role
Who you are
- You've spent meaningful time in a startup environment and it suits you - you're not looking for it to slow down
- 10+ years in client-facing roles: customer success, implementation, solutions engineering, or technical account management
- 3+ years managing a team, with real examples of developing people and holding performance standards
- Experience in a fast-moving startup - you're comfortable with ambiguity and a changing brief
- Proven track record of owning complex, multi-stakeholder enterprise implementations end-to-end
- Technically literate: comfortable with APIs, JSON, data concepts, and basic troubleshooting, even if you're not writing code
- Enterprise CRM exposure (Salesforce, HubSpot) - you understand how your clients' revenue stacks work
What the job involves
- This is a hands-on leadership role owning how Kernel delivers for its enterprise clients. You'll sit at the intersection of client success, solutions engineering, and implementation - leading both the function and the team behind it
- You'll work closely with Sales, Product, and Engineering to ensure every client in our portfolio is getting real value, fast. In practice that means two things: being a strong client partner yourself, and being an even stronger people manager for the team that does this work every day
- Own the client relationship at a senior level across a portfolio of enterprise accounts
- Keep implementations moving at pace - time-to-value should be fast
- Drive the client relationship forward through regular cadence - present, proactive, and trusted at every stage
- Act as the escalation point for complex delivery challenges - you're comfortable pushing back
- Partner with Sales on expansions, renewals, and new account onboarding
- US-based clients are a significant part of the portfolio, so evening availability is expected
- Lead and develop a team of Solutions Engineers and Implementation specialists
- Run 1:1s, build growth plans, give clear feedback - the team needs a leader who genuinely invests in them
- Manage performance with rigour, including having difficult conversations when needed
- Build a culture of accountability and craft
- Partner with finance, ops, product on cross-functional projects and process improvements
- Help define how the delivery function scales as we grow from 50 to 100+ enterprise customers
- And everything else: The role will evolve as Kernel does - you'll take on things that don't exist yet, and leave your mark on how this function is built
Application process
- Stage 1: Recruiter call with De-Vene (45 min)
- Stage 2: Role-fit interview with Valeria (30 min)
- Stage 3: Case study with Valeria and the team (onsite)
- Stage 4: Leadership interview with Marcus (co-founder) and Stefan (45 min)
- Final stage: Values interview with Anders (CEO) and Marcus (co-founder), 45 min onsite - followed by an informal coffee with the team
- Following mutual fit: reference checks and offer
Salary benchmarks
Our take
Company revenue and sales teams spend considerable time manually researching potential leads and customers, ascertaining if these potential clients are suffering from the problem their product is solving. Trawling through lead job descriptions and non-public financial data is a lengthy process, especially if you’re trying to infer information from them. Kernel.AI, formerly known as Momentum AI, saves revenue and sales team time with its fleet of AI Agents.
Kernel’s AI agents can be synced to Salesforce accounts to automate research into potential leads. The software maximises revenue and saves teams insurmountable time by building lists of potential customers. Growing enterprises such as GoCardless and FlatPay use Kernel to speed up their lead list.
The AI sales agents market was valued at $5.1 billion in 2024. By 2030, it’s expected to grow to $47.1 billion, indicating a lucrative space for Kernel. Launched by a founder who has already successfully launched two companies, Kernel shows plenty of promise as it builds itself up from 2023 seed funding.
Kirsty
Company Specialist at Welcome to the Jungle
Company
Funding (2 rounds)
May 2025
$9m
Series A
Dec 2023
$5m
Seed
Total funding: $14m
Company benefits
- 🏆 Competitive base salary + equity component
- 🗓️ 24 days holiday per year + bank holidays
- ✈️ 2 weeks work-from-anywhere
- 💼 Pension plan
- 💻 Top-spec equipment and central London office
- 🍽️ Free dinner at the office
- 🎉 Team events and dinners
- 🚀 Work directly with the founders to scale the systems that power enterprise AI
Company values
- Customer Shareholders
- Play to win
- No sugar, no salt
Company HQ
Borough High St London
Articles
Leadership
Anders Krohn
(Co-Founder)Also a Member of RevGenius. Previously CEO for and Co-Founder of Aula Education and was the Co-Founder and Managing Director of Ublend.
Marcus Henglein
(Co-Founder)Previously a co-founder and Advisor at projectaccess.co. Prior to that, they worked in Light Reconnaissance for Forsvaret and in Consulting at The Boston Consulting Group.
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