Business Data Analyst, ServiceUp

• This role requires a combination of analytical prowess, technical skills, and the ability to communicate findings effectively to various stakeholders across the organization
• Bachelor's degree in Computer Science, Statistics, Mathematics, or related field
• 2+ years of experience in data analysis or related role
• High proficiency with SQL
• Strong skills with Excel, Google Sheets, and data visualization tools (e.g., Looker, Tableau, Power BI)
• Excellent problem-solving abilities and attention to detail
• Strong communication skills and ability to present complex data in an understandable way

Desirable

• We are seeking a skilled and detail-oriented Data Analyst to join our team at ServiceUp
• The ideal candidate will turn complex data into actionable insights that drive business decisions
• Analyze datasets from multiple sources to identify trends, patterns, and KPIs
• Create user friendly reports and dashboards to track business metrics and share with stakeholders
• Build and maintain SQL data models to support business decision-making processes and operational reporting
• Collaborate with cross-functional teams to understand data needs and provide analytical support
• Develop and implement data quality processes to ensure accuracy and reliability
• Partner with engineering on event data collection procedures and identify opportunities for process improvement
• Translate findings into clear, actionable insights for non-technical audiences
• Train teams on report and dashboard usage and best practices

Total funding: $14.5m

Despite $150 billion being spent on auto repair each year, the industry is fragmented. ServiceUp is making car maintenance more convenient by connecting consumers, via its app, to an expert car care advocate who manages the entire repair process.