Business Data Analyst, ServiceUp

Salary not provided

SQL

Python

Tableau

Looker

Excel

Google Sheets

Power BI

BigQuery

Junior and Mid level

Remote in US

Car management platform

Open for applications

Car management platform

21-100 employees

B2CB2BCarsSaaSMobile

Open for applications

Salary not provided

SQL

Python

Tableau

Looker

Excel

Google Sheets

Power BI

BigQuery

Junior and Mid level

Remote in US

21-100 employees

B2CB2BCarsSaaSMobile

Company mission

To create the best experience in car repair while empowering the 200,000+ independent auto shops to build stronger relationships with their customers and compete in the new economy.

Job

Company

Role

Who you are

This role requires a combination of analytical prowess, technical skills, and the ability to communicate findings effectively to various stakeholders across the organization
Bachelor's degree in Computer Science, Statistics, Mathematics, or related field
2+ years of experience in data analysis or related role
High proficiency with SQL
Strong skills with Excel, Google Sheets, and data visualization tools (e.g., Looker, Tableau, Power BI)
Excellent problem-solving abilities and attention to detail
Strong communication skills and ability to present complex data in an understandable way

Desirable

Experience with BigQuery and Looker
Experience with a programming language such as Python or R for scripting and ad hoc data analysis
Experience in the automotive or service industry
Familiarity with A/B testing methodologies

What the job involves

We are seeking a skilled and detail-oriented Data Analyst to join our team at ServiceUp
The ideal candidate will turn complex data into actionable insights that drive business decisions
Analyze datasets from multiple sources to identify trends, patterns, and KPIs
Create user friendly reports and dashboards to track business metrics and share with stakeholders
Build and maintain SQL data models to support business decision-making processes and operational reporting
Collaborate with cross-functional teams to understand data needs and provide analytical support
Develop and implement data quality processes to ensure accuracy and reliability
Partner with engineering on event data collection procedures and identify opportunities for process improvement
Translate findings into clear, actionable insights for non-technical audiences
Train teams on report and dashboard usage and best practices

Our take

Despite $150 billion being spent on auto repair each year, the industry is fragmented. ServiceUp is making car maintenance more convenient by connecting consumers, via its app, to an expert car care advocate who manages the entire repair process.

The autotech company has plans to be an all-in-one platform for car maintenance, offering a unique model that essentially brings the ease of food delivery to the auto repair industry. Its innovative service is seeing success, notably growing its revenue by 20% month-over-month in its founding year, and has built out its repair network to over 150 auto shops across multiple US states.

Already, the market response has been strong and ServiceUp will only strengthen as it uses Series A funding to accelerate expansion into new markets, as well as investing in machine learning and artificial intelligence capabilities, product and business development, and expanding field operations.

Kirsty

Company Specialist at Welcome to the Jungle

Company

Funding (1 round)

Sep 2022

$14.5m

SERIES A

Total funding: $14.5m

Company HQ

Los Gatos, CA

Leadership

Brett Carlson

(CEO)

Previously founded Betyah and Independent Brokers INC, and acted as Chief Business Officer for Swim.it. Experience as a Consultant for Kinetica, in Sales for Oracle, Resonate Software, Gartner, and Cloudera.

Brett Dashe

(Head of Revenue)

Previously acted as Director of Sales for Snap-File, Senior Account Executive for Box, Enterprise Account Manager for Granicus, and Outside Sales Manager for Hilton. Sits on the Board for Dash Data.

Javier Muniz

(CTO)

Previously co-founded and acted as CTO for Granicus. Experience as Executive Advisor for PrimeGov, Senior Vice President of Engineering for Crownpeak, Software Engineer for Brodia, and Tools Engineer for WebTV Networks and Microsoft Corporation.

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