Senior Analyst of Sales Strategy & Operations, ServiceTitan

$103.4-138.4k

In addition to the base salary, the total compensation package also includes an annual bonus and equity

SQL

Tableau

Junior and Mid level

San Francisco Bay Area

1 day a week in office (Glendale, CA)

All-in-one operating platform for trades

Open for applications

All-in-one operating platform for trades

1001+ employees

B2BHome improvementReal EstateSaaS

Open for applications

$103.4-138.4k

In addition to the base salary, the total compensation package also includes an annual bonus and equity

SQL

Tableau

Junior and Mid level

San Francisco Bay Area

1 day a week in office (Glendale, CA)

1001+ employees

B2BHome improvementReal EstateSaaS

Company mission

To serve the men and women of the field services trades with the tools, training, and support to build their businesses and achieve all their goals.

Job

Company

Role

Who you are

2-4+ years of experience in a combination of high growth tech companies and/or management consulting
Functional experience in operations/business operations/revops, and/or strategy within the SaaS space is strongly preferred
Experience running quantitative analyses, and publishing findings in dashboard format (e.g. strong experience with Excel/GSheets, Tableau, SQL, [Python is a plus])
Proven track record of working cross-functionally on key projects to define action plans, manage execution, and deliver results
Strong organization skills, attention to detail, and a self-starter mentality ready to create things from the ground up
Energized by learning about the full Sales Ops portfolio and working in a dynamic environment with opportunities to tackle a variety of topics and problems
Bachelor’s degree required
In-office presence in Glendale 1 day/week

What the job involves

We are seeking a Senior Analyst, Sales Strategy & Operations to join our team. The primary focus of the role will be on operationally and strategically supporting our Enterprise Sales Development team with a secondary focus on cross-cutting sales strategy & ops “special projects”
The individual has a well-rounded background - including analytic rigor, ability to handle multiple projects at once, and a mix of strategic and operational work. S/he will be able to quickly jump in and take day-to-day ownership of key initiatives and their outcomes. This individual will partner with Managers, Directors, and SVPs of Sales to drive operational strategy and excellence
Drive the daily operations of the Enterprise Sales Development function including, weekly KPI reporting, forecasting, managing headcount and quota capacity, account assignment, and month-end close
Partner closely with our Sales Development leaders to help them understand performance trends, root causes, and help them improve and scale their operations with targeted recommendations
Use SQL / Tableau to construct data sets and build dashboards reporting on Sales performance and special initiatives
Collaborate with peers across Sales Strategy & Operations, Finance, and RevOps to deliver insights and analysis spanning multiple segments
Be forward-thinking on business cases and problems, and how the team can be geared to help solve (e.g., process enhancements, systems and technical enablement, etc.)
Spearhead strategic initiatives to drive growth in the Enterprise Sales segment and beyond, including activity tracking and conversion, account prioritization frameworks, rep efficiency evaluations, etc

Our take

ServiceTitan’s software is purpose-built for trades businesses, providing a wide range of tools needed to seamlessly manage their back office and customer experiences, to power business growth.

The rising demand for home services across the country helped shine a spotlight on the lack of modern software for trades, ServiceTitan answered this call for innovation providing support to 11,800+ customers across 10 trades.

2021 saw the company reach a $9.5 billion valuation, however, in the last few months of 2022, there was talk of raising additional funds in traditional equity - as opposed to debt-like funding- which could result in a 20% lower valuation.

That said, the company is showing no sign of slowing, acquiring two more companies in 2022, and is eyeing an IPO off the back of reaching Series G in funding rounds. In addition, the company launched its next-generation operating system, Titan Intelligence, providing a suite of AI-based solutions. ServiceTitan is well set to experience further growth.

Steph

Company Specialist at Welcome to the Jungle

Insights

Top investors

18% employee growth in 12 months

Glassdoor (3.5)

Trustpilot (4.4)

Company

Funding (last 2 of 9 rounds)

Nov 2022

$365m

SERIES H

Jul 2021

$200m

SERIES G

Total funding: $1.5bn

Company benefits

Flexible time off
Fully paid individual medical, dental, and vision coverage
Access to on-demand services like Ginger, Headspace, One Medical, Galileo, Aaptiv, and more
Tax free savings via HSA, FSA, and Dependent Care FSA
401(k) match
Personal development programs and annual learning budget
Medical plan with up to $20,000 in fertility coverage
Up to 30 weeks of paid leave for birthing parents and up to 16 for non-birthing parents
Adoption support including reimbursement of up to $20,000
Bereavement leave for loss of a pregnancy or loved one
Access to programs for new parents including Maven Maternity, Ready, Set, Food! Wellthy, SNOO Smart Sleeper, and more

Company HQ

Downtown, Glendale, CA

Leadership

Ara Mahdessian

(CEO)

They studied Management and Computer Science at Stanford University, before co-founding ServiceTitan with Vahe in January 2013. They have served since then as CEO.

Vahe Kuzoyan

(President)

Having studied Computer Science at the University of Southern California, they co-founded ServiceTitan in January 2013, working to present as President.

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