Event and Community Manager, Eppo

• Experience: 3+ years of event management experience, particularly in the tech SaaS space, with a focus on B2B and customer-facing events. Prior experience with global event coordination is a plus
• B2B Tech Audience: A strong understanding of our ICP—data scientists, engineers, and product managers—and the ability to create event experiences that resonate with this technical audience
• Communication Skills: Excellent verbal and written communication skills, with an ability to clearly convey complex ideas to a technical audience
• Tech Savvy: Familiarity with virtual event platforms, CRM systems (like Salesforce), and community engagement tools
• Project Management: Highly organized with the ability to manage multiple events and priorities simultaneously
• Creative and Data-Driven: A balance of creative thinking and analytical skills to create engaging events while focusing on driving measurable outcomes

Desirable

• We are looking for an Event & Community Manager to join our team to plan, manage, and execute high-impact virtual and in-person events globally
• Your role will be crucial in fostering community engagement, amplifying our brand, and supporting pipeline generation
• Event Planning and Management: Plan, organize, and execute a variety of virtual events (e.g., webinars, workshops) and in-person meetups across multiple regions. Ensure seamless logistics, from speaker coordination to post-event follow-up
• Community Engagement: Cultivate and grow our global community of data scientists, engineers, and product managers through strategic event programming and active community management
• Brand Awareness: Work closely with your marketing team to ensure all events align with our brand identity, tone, and messaging. Leverage events as an opportunity to increase Eppo’s visibility and thought leadership in the experimentation space
• Pipeline Generation: Collaborate with sales and marketing teams to design event strategies that drive engagement and generate qualified leads. Ensure a seamless handoff of leads to sales for follow-up
• Metrics & Reporting: Set event KPIs, track event performance, manage budgets, and provide detailed post-event reports that assess success, participant feedback, and ROI
• Global Coordination: Manage and execute events across different time zones and regions, ensuring consistent quality and experience for attendees around the world
• Stakeholder Collaboration: Partner with internal teams such as product, marketing, and sales to identify event content and speakers that resonate with our ideal customer profile (ICP)
• Attention to Detail: From scheduling to follow-up, ensure a flawless experience for attendees, speakers, and sponsors. Manage all event logistics with an eye for detail and professionalism