Junior Product Specialist, Bigblue
3-5 days a week in office
Developer of eCommerce logistics tools
Open for applications
Developer of eCommerce logistics tools
101-200 employees
Open for applications
3-5 days a week in office
101-200 employees
Company mission
To help brands scale operations effortlessly and create a delivery experience that delights customers and boosts sales.
Role
Who you are
- Education - Bachelor or Master's degree from an engineering school (or equivalent)
- Eager to learn - You are excited to discover new scopes and learn new technologies
- Ever curious & Embrace complexity - You have a habit of digging deep to understand how things really work
- Problem-solver - You thrive to find solutions to people's problems
- Communicator - Excellent writing and summarising skills. As you will work with Bigblue's transversal teams, you make sure everyone understands complex situations and you build strong relationships with the different teams
- Languages - Strong English & French communication skills - written & oral - to engage with all team members and merchants
Desirable
- Work experience - No previous experience is required but past experience in a cross-functional role in technology, support, or operations is a plus
- Programming - Experience with software engineering and programming, or software tools (inspector, Google Cloud logs, Postman, etc.) are an asset. If you carry an interest in tech, the mission can include the development and maintenance of our tools and software
- Data Analysis - Ability to analyze product data and manipulate databases (SQL) to prioritize feedback is a plus
What the job involves
- Provide technical insights internally and to Bigblue's clients. We allocate you time to develop technical expertise. You become the go-to person when it comes to the technical understanding of our systems
- Capture product feedback, investigate people's issues, and identify solutions
- Ensure that bugs are being escalated and triaged
- Create documentation and build training content to make team processes sustainable and scalable
- Communicate pedagogically with the team to improve their knowledge and tech-savviness
Application process
- 30 min call to understand who you are, what you need, and answer any of your questions
- Test interview to assess your skills, with short practical case studies (30 min preparation preceding a discussion)
- 2h (possibly onsite) with interviews with members of the team to assess human-fit and for you to meet us
Our take
Consistent order fulfilment, logistics, and positive customer experiences are essential for the success of eCommerce businesses of any scale, but achieving this can be expensive - particularly for small businesses. Logistics providers often charge monthly rates that don't reflect the scale of a business, leaving businesses with no budget to optimize their customers' experiences.
Bigblue provides an eCommerce and customer-experience toolkit, providing end-to-end order fulfillment services such as product storage and package picking, personalized packaging, delivery, and inventory analytics. The company specifically focuses on providing its services to businesses of any scale by only charging for products that have been shipped, whilst also connecting directly with all major eCommerce platforms.
Bigblue’s main challenge will be competing with other logistics companies, including Cubyn, Hive and Huboo. Bigblue’s intelligent pricing system (which charges companies relative to their size), and its focus on providing an end-to-end customer experience, has set it apart. Combined with a $15 million raise in 2022, Bigblue is set to become an increasingly bigger part of the logistics market.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Many candidates hear
back within 2 weeks
36% employee growth in 12 months
Company
Funding (2 rounds)
Mar 2022
$15m
SERIES A
Nov 2020
$3.4m
SEED
Total funding: $18.4m
Company benefits
- We offer competitive compensation packages, along with meaningful equity
- Innovative culture
- Early-stage well-funded company
- Founders-led company
- Learn from the best and be supervised by experienced people who have a real desire to pass on their knowledge in tech, as well as in the field of logistics!
- Quickly assume important responsibilities allowing you to have a real impact on the growth of the company. Regular impact based evaluation to help you grow as fast as its suitable. Ultra-dynamic work environment with an international reach.
- Discover a great working atmosphere: outings, game nights, team buildings, offsites, team lunches, super caring founders, brand new offices in Paris (near the Opera), day to day benefits (Alan, travel, etc)
Company HQ
Porte-Saint-Denis, Paris, France
Articles
Leadership
Tim Dumain
(CEO)Experience as co-founder, CEO, and Advisory Board Member of Morning from 2011 to 2021. Co-founded Bigblue in 2018 as CEO.
Mathias Griffe
(CTO)Experience as Software Engineer for Apple. Co-founded Bigblue in 2018.
William Meunier
(Co-founder)Experience as Haiti Head of Operations for 10Power. Co-founded Bigblue in 2018.
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