Operations Manager, OneLocal
More information about location
Marketing automation platform for SMBs
Job no longer available
Marketing automation platform for SMBs
21-100 employees
Job no longer available
More information about location
21-100 employees
Company mission
OneLocal's mission is to help local businesses grow by delivering impactful results at every stage of the customer journey.
Role
Who you are
- The ideal candidate is organized and obsessed with creating the best employee experience possible in an ever-changing and fast-growing tech startup
- You’re personable, professional, and approachable, with great energy that people gravitate towards
- You have a bias towards action; and love to dive in and get stuff done. This means being comfortable with organized chaos, which comes with the excitement and pace of working in SaaS and startups
- You’ve got creativity to push the boundaries of your role
- You’re have great skills when it comes to project management and deliverables – being organized and having proper time-management is second nature to you
- You bring with you a strong sense of ownership, accountability, and do what needs to be done, where the unknowns and ambiguity doesn’t stop you from driving forward
- You thrive working in a fast-paced environment
- You are skilled in using Excel and other office tools
- You are a fast learner
- You are a natural leader and team player, with effective problem-solving skills
- Be self-driven with a data-driven mindset
- Experience in a similar role in a small fast-growing organization is an asset
- Experience in retail or hospitality is an asset
- Experience leading team members is an asset
- Ability to adapt to changing needs: remaining flexible and adapting to evolving remote work requirements, including staying updated on remote work trends and technologies
What the job involves
- As the Operations and Project Manager, you would be responsible for leading various initiatives related to internal operations to ensure we create the best employee experience possible
- You would be responsible for all things operations spanning continuous improvement projects, recurrent operations, and inventory management
- Recurrent Operations:
- Own the employee onboarding and offboarding
- Inventory management (hardware, swag, etc.)
- Production of reports
- Monthly invoice and expense management
- Work closely with the People and Operations teams and various other departments
- Audit of licenses
- Document management (maintaining an organized system for storing and managing digital documents, ensuring easy access for relevant parties)
- Lead the Social Committee and spearhead various virtual events (trivia night, etc.)
- Booking office space when required (we are fully remote, but are booking co-working spaces when team members want to spend time together)
- Addressing requests to change the configuration of various software platforms being used across the company, and addressing employee issues when required
- Managing vendor relationships (negotiating and maintaining relationships with vendors and service providers to ensure timely delivery of products and services)
- Project Management:
- Lead various continuous improvement projects (example: revamp of our documentation management using Google Shared Drive and Notion)
- Own budget, deliverables, and internal client conversations
- Work closely with our Security team to ensure best practices are in place
Our take
Well executed marketing is generally considered a must for enterprise organizations but a luxury for small businesses. While enterprise organizations have a variety of platforms serving their needs, local businesses typically lack both the technical expertise and resources to execute proper marketing campaigns and convert them into sales.
Onelocal is a platform where local businesses can find tools and expertise to help them bridge this gap. It offers its clients personalised marketing expertise, enterprise-level tools and automation, and customised analysis - promising total coverage of everything needed to outsell the competition.
Dubbed as the Salesforce for local businesses, Onelocal is aiming for Salesforce-type market domination in their niche business area. The company has been quick to find grounding in the SMB world, with funds secured being invested in expanding its suite of offerings as it seeks to grow its list of clientele.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
-10% employee growth in 12 months
Company
Funding (2 rounds)
Sep 2017
$0.2m
SEED
Jan 2014
$0.3m
SEED
Total funding: $0.5m
Company benefits
- Flexible working hours
- Full medical, dental and lifestyle benefits package
- Lunch and learns, training tutorials, courses for skill advancement and other opportunities to learn new things
- Fully stocked kitchen with snacks, coffee and tea
- Team events - annual offsites, monthly team outings, board game nights and more
- Location in the heart of downtown Toronto, close to public transit
- Vacation time
- Dog friendly office!
Company HQ
CityPlace, Toronto, ON
Leadership
Edward Yao
(CEO & Co-Founder)Was previously the President and Co-founder at TeamBuy, and worked as an Analyst at Accenture.
Alex McCausland
(CTO & Co-Founder)Worked previously in Software Development at Bibliocommons, TeamBuy and Indigo
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