Group Vice President of Client Success, Progyny
$205-220k
+ Company equity + Bonus program
More information about location
Fertility benefits management company
Be an early applicant
Fertility benefits management company
501-1000 employees
Be an early applicant
$205-220k
+ Company equity + Bonus program
More information about location
501-1000 employees
Company mission
To empower healthier, supported journeys through transformative fertility, family building and women’s health benefits.
Role
Who you are
- Proven experience (15+ years) in client-facing leadership roles, ideally within healthcare technology, benefits, or adjacent industries
- Demonstrated success leading large client portfolios that drive the majority of company revenue
- Track record of building and leading high-performing teams in complex, growth-oriented organizations
- Strong executive presence with the ability to engage confidently at the C-suite level and influence client decision-making
- Deep understanding of enterprise client needs, with the ability to drive strategic account management and renewal/upsell strategies
- Entrepreneurial mindset with a willingness to roll up sleeves, operate at both the strategic and tactical levels, and thrive in an evolving environment
- Excellent communication, collaboration, and stakeholder management skills
What the job involves
- We are seeking a dynamic and seasoned Group Vice President (GVP) to lead our National Market Client Success portfolio, overseeing our largest and most strategic clients—those with over 8,000 lives, including our Jumbo, Tier 1, and Tier 2 segments
- This sizeable nature of this portfolio makes this role critical to the health and growth of the business
- The GVP will lead a team of approximately 20 client success professionals (including 5 direct reports) and serve as executive sponsor across multiple accounts
- This leader will be responsible for shaping the strategic direction of the National Market team, ensuring excellence in client experience, driving renewals and upsell opportunities, and positioning our solutions as indispensable to our clients in a competitive and evolving industry
- Strategic Leadership: Set the vision and direction for the National Market Client Success team, ensuring strategies align with overall company objectives and revenue goals
- Team Leadership & Development: Lead, mentor, and inspire a team of ~20, including 5 direct reports, fostering a culture of accountability, collaboration, and high performance
- Client Sponsorship: Act as executive sponsor for multiple large accounts, strengthening C-level relationships, influencing client strategies, and ensuring successful renewals and expansions
- Revenue Growth: Partner with Sales, Product, and Operations to identify and execute upsell and cross-sell opportunities, maximizing client lifetime value
- Operational Excellence: Establish scalable processes and best practices to manage a large, complex book of business efficiently in a fast-paced, high-growth environment
- Market Insight: Stay ahead of market trends and competitive dynamics, shaping strategies that position the company as the partner of choice for enterprise clients
- Risk Management: Anticipate risks in client relationships and market shifts, proactively driving solutions that safeguard and expand business
Our take
Progyny stands at the forefront of fertility benefits management in the United States, reshaping the landscape of fertility and family-building benefits through its holistic approach that caters to employers, patients, and physicians alike. As the demand for fertility benefits surges amidst a competitive labor market, Progyny has experienced remarkable growth, boasting a client base exceeding 370 across 40 industries.
In a testament to its commitment to comprehensive care, Progyny has recently expanded its provider network to encompass reproductive urologists (RU), recognizing the significance of male-factor infertility which accounts for approximately one-third of infertility cases. This expansion extends coverage and accessibility to millions, underscoring Progyny's dedication to addressing diverse fertility needs.
Through its strategic expansions and unwavering dedication, Progyny continues to pioneer advancements in fertility and family-building benefits. by fostering inclusivity and providing unparalleled support, Progyny remains at the forefront of revolutionizing reproductive healthcare, shaping a brighter future for individuals and families alike.
Steph
Company Specialist at Welcome to the Jungle
Insights
41% employee growth in 12 months
Company
Funding (last 2 of 9 rounds)
Nov 2017
$5m
EARLY VC
May 2017
$10m
SERIES B
Total funding: $98.3m
Company benefits
- Family friendly benefits: Paid family and parental leave-, fertility and family building benefits (including egg freezing, IVF, and adoption support), family care fund and Parents’ Employee Resource Group
- Health, dental, vision and life insurance options for employees and family
- Free in-person, virtual and text-based mental health and wellness support
- Paid time off, including vacation, sick leave, personal days and summer flex time
- Company equity
- Bonus program
- 401(k) plan with company match
- Access to on-demand legal and financial advice
- Company social events
- Flex days (3 days a week in the office) and onsite meals and snacks for employees reporting into our NY office
Company HQ
Garment District, New York, NY
Leadership
Pete Anevski
(CEO, not founder)Held several other executive positions at the company, such as COO & CFO, before becoming CEO in 2022. Former Executive VP & CFO of WebMD.
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