AI Engineer, Contentful
Marketing Operations
+ Stock Options
More information about location
Content management platform
Open for applications
Content management platform
501-1000 employees
Open for applications
+ Stock Options
More information about location
501-1000 employees
Company mission
To modernize how content flows by leading the transition from legacy CMS to content infrastructure.
Role
Who you are
- This role is ideal for a technically proficient, business-minded engineer who thrives on solving operational challenges using modern AI technologies
- This role is ideal for a strategic operator who combines business acumen, technical fluency, and change leadership to make AI a reality for teams
- 7+ years of experience in marketing operations, software engineering, data engineering, marketing automation, or similar roles involving technical implementation
- Hands-on experience with AI tools and APIs, such as OpenAI, Google Vertex AI, Claude
- Proven ability to build AI workflows or applications using Python, SQL, or low-code tools
- Familiarity with marketing technologies (e.g., CRMs, CMSs, marketing automation platforms especially Marketo) and how they interconnect
- Experience working with REST APIs and data integrations between SaaS tools
- Excellent communication skills and a collaborative mindset; you can translate between business needs and technical execution
- Act as a subject matter expert in applying generative AI to marketing, particularly in reducing repetitive work and increasing campaign velocity
- Understand technical constraints and systems architecture; communicate effectively with cross-functional partners to help eliminate data silos
- A bias for experimentation, learning, and continuous improvement
- Passion for the rapidly evolving AI space and its practical application in B2B marketing
Desirable
- Experience with large language models (LLMs), prompt engineering, or fine-tuning
- Familiarity with data pipeline tools (e.g., dbt, Airflow) or data warehousing (e.g., Snowflake, BigQuery)
- Exposure to Contentful’s own content platform
What the job involves
- Contentful is looking for an AI Engineer to join our Marketing Operations team and help us reimagine the way we scale through the intelligent application of AI
- You will play a pivotal role in identifying, evaluating, integrating, and building AI tools and systems that supercharge the efficiency, precision, and impact of our marketing programs
- This is a high-impact position with the opportunity to shape how AI is applied across our marketing technology stack and workflows—from automating repetitive tasks and optimizing data processes to enabling new capabilities like content generation and predictive analytics
- These individuals are not just technologists. They are cross-functional operators who accelerate AI adoption across functions by identifying high-impact use cases, training teams on practical tools, and improving ROI by integrating AI into day-to-day processes
- They bridge the gap between AI potential and frontline execution by transforming ideas into scalable, responsible solutions that enhance productivity, free up time, and foster confidence in how AI is utilized across the business
- Build & Integrate AI Solutions: Design and implement AI-driven solutions to streamline marketing workflows (e.g., content generation, design generation, lead scoring, segmentation, tagging, personalization, competitive intelligence research, messaging enablement updates)
- Evaluate, Use, and Source Tools: Research and assess AI platforms, APIs, and SaaS tools (e.g., OpenAI, LangChain, Jasper, Writer, etc.), ensuring alignment with marketing needs and privacy/security standards as well as further leveraging AI functionality in our existing stack
- Enable Operational Efficiency: Automate internal marketing tasks by building scripts, connectors, or services between platforms and tools in our tech stack (list tools)
- Experiment and Prototype: Rapidly prototype new use cases and AI workflows with internal stakeholders to test viability and drive adoption
- Collaborate Cross-Functionally: Partner with Marketing, RevOps, Product, and Data Engineering teams to define business needs and co-develop AI-powered workflows
- Evangelize AI Use: Serve as a go-to expert on how AI can enhance marketing operations; educate and train internal teams on new tools and best practices
- Monitor and Improve: Continuously analyze AI implementation outcomes and refine solutions to maximize impact and usability
Our take
Creating, distributing and managing digital content can be complex, time-consuming and difficult, especially at scale. Contentful solves this problem by centralizing all content management into one API-based system.
Since founding in 2013, Contentful has grown to become one of the largest companies of its kind. It now serves thousands of customers, many of which are enterprises such as Danone and Bang & Olufsen. Importantly, the company has continued to improve its offering, for example by partnering with eSSENTIAL Accessibility to offer a way for users to achieve ADA compliance.
In recent years, Contentful has grown its executive team, attracting top talent from companies like Zendesk and Atlassian which has helped to accelerate its ambitious growth strategy. It has also expanded its relationship with AWS, launching the Contentful Composable Content Platform in AWS Marketplace, a key move that will help to broaden its reach and ensure it remains a key player in the competitive CMS market.
Freddie
Company Specialist at Welcome to the Jungle
Insights
10% employee growth in 12 months
Company
Funding (last 2 of 8 rounds)
Jul 2021
$175m
SERIES F
Jun 2020
$80m
SERIES E
Total funding: $337.1m
Company benefits
- Full-time employees receive Stock Options for the opportunity to share in the success of our company
- Generous amount of paid time off, including vacation days, education days, and volunteer days
- Use your personal education budget to improve your skills and grow in your career
- Enjoy a full range of virtual events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties
- Use your physical fitness budget to get away from your desk and support your physical wellness
- A monthly phone/internet stipend and phone upgrade reimbursement after 2 years
- Plus, Contentful socks! And other amazing swag as part of company events. Oh yeah!
- Access to our Employee Assistance Program (EAP) for information, support, discussion, and counseling for life’s challenges
- Comprehensive health/dental/vision care package covering 100% of monthly premiums for employees
- 16 weeks of paid parental leave to care for and focus on your growing family
- New hire office equipment stipend. Get the gear you need to work at your best
Company values
- Be humble - We are not centered on ourselves, but focus on the needs and contributions of others around them
- Embody a growth mindset - We believe in our collective potential to develop and evolve through dedication and continuous learning
- Start with the customer and work backwards - The first question we ask is “What customer need does this solve?” and treats each customer with empathy
- Strive together - Creating anything of significance without collaboration is challenging, so we work hard together to make an impact
Company HQ
Denver, Colorado, United States
Articles
Leadership
Paolo Negri
(CTO)Previously worked as Senior Developer at AutoScout24, and Senior Developer Team Lead at Wooga.
Sascha Konietzke
(CSO & Board Member)Previously worked as EMEA Manager at Hewlett-Packard, and founded a range of companies including angel investment firm Ko9.
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