Associate Partner Account Manager, Klaviyo
SMB, German-Proficiency
£38.1-57.1k
+ Eligible for variable compensation
3+ days a week in office
Intelligent marketing automation powered by customer data
Posted today
Intelligent marketing automation powered by customer data
1001+ employees
Posted today
£38.1-57.1k
+ Eligible for variable compensation
3+ days a week in office
1001+ employees
Company mission
To give online brands direct ownership of their consumer data and interactions, empowering them to turn transactions with customers into long-term relationships—at scale.
Role
Who you are
- 2+ years in Partnerships, Channel, Account Management, Sales, or Commercial Customer Success roles within SaaS (preferably in MarTech or working with eCommerce-focused accounts)
- Proven ability to manage multiple accounts and relationships in a high-velocity, high-volume environment with a focus on driving partner productivity
- Comfortable working in high velocity environments
- Comfortable working with a high volume of partners
- Fluent in English (written and verbal)
- Bilingual German
- Exceptional influencing and relationship-building abilities across all levels of seniority, with the capacity to navigate complex organizational structures
- Adept at identifying and aligning partner goals with Klaviyo’s platform capabilities
- Collaborative, strategic thinker with a creative approach to problem-solving
- Passionate about building strong partnerships and delivering value
- Willing and able to travel across the UK/ Ireland and Europe as needed
What the job involves
- The Partnerships team mission is to help drive Klaviyo's Owned Marketing vision forward by building & deepening relationships with the best advisory firms and technology companies in the world. Our marketing agency and system integrator partners are trusted advisors to high growth brands of all sizes and around the world.
- In turn, these partners rely on Klaviyo to help them deliver exceptional experiences to these brands--whether through direct referrals or through close collaboration with Klaviyo on the brands' use of Klaviyo software
- As our Associate Partner Account Manager (APAM) you’ll play a crucial role on the front lines in supporting our agency partnerships by delivering an exceptional experience for existing partners.
- You’ll properly qualify and learn about referrals that our agency partners are providing, looping in the sales team when appropriate. You’ll be focused on working with the book of active agencies at-scale, with a mindset for finding the 'diamonds in the rough' within our long tail of partners. You’ll focus on the foundational elements of our partner program, while providing a top notch experience for our partner ecosystem
- Manage relationships: Nurture a portfolio of approx 350 partner relationships, serving as a trusted advisor
- Drive partner growth: Develop and implement scalable strategies to drive growth across a high volume of partners, focusing on a quarterly list of 20 high-potential agencies to deliver outcomes
- Lead referrals and co-selling: build and manage a lead referral pipeline between klaviyo and your partners, identifying co-selling opportunities to drive mutual success
- Showcase klaviyo expertise: articulate the value of klaviyo’s platform, differentiating it from competitors and demonstrating how it can improve partners’ profitability and business outcomes
- Operate with revenue goals: be comfortable operating with revenue-focused objectives, ensuring partners contribute meaningfully to Klaviyo’s growth
- Collaborate cross-functionally: work closely with marketing, sales, and product teams to educate partners on platform enhancements and support their integration into their offerings
- Travel: spend up to 25% of your time traveling across UK/ Ireland and Europe to build relationships and attend events
Salary benchmarks
Our take
Klaviyo is a marketing firm helping growth-focused eCommerce brands drive more sales with super-targeted, highly relevant email, Facebook and Instagram marketing campaigns. From personalised newsletters to automated emails when customers abandon their shopping carts, the marketing automation platform makes it easy for businesses to capture, store, analyze, and predictively use their own data to drive measurable, high-value outcomes.
Klaviyo's CEO, Bialecki, believes that the main problem with e-mail marketing today is that there is a divide between two kinds of tools: analytics tools that help you understand what people are doing on a website, such as what products they are considering, and messaging tools that send them a marketing e-mail. Operating primarily within the retail and eCommerce industry, Klaviyo aims to solve this by offering a tool that brings together analytics and messaging. This allows companies to bring all of their first-party data into a single platform to get a deep understanding of their customers and then activate that data to deliver highly-targeted, personalised communications through email and SMS. In the process, Klaviyo's customers get a deep understanding of their consumers.
Klaviyo is a fast-growing company mainly due to its business model - the firm offers a concrete ROI for Klaviyo’s clients if the software persuades customers to make purchases by treating different types of customers differently. An IPO in 2023 has led to Klaviyo's release of Klaviyo AI, which empowers businesses to unlock revenue-driving opportunities and deliver exceptional customer experiences across channels. Still in its early days of public listing, it will be interesting to see how Klaviyo fares in the years to come.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
46% female employees
4% employee growth in 12 months
Company
Employee endorsements
Opportunities to learn
"Not only we have a good stipend to spend on learning but we also have development days every quarter, where we can switch off and focus on the areas..."
Funding (last 2 of 6 rounds)
Aug 2022
$100m
LATE VC
May 2021
$320m
SERIES D
Total funding: $778.5m
Company benefits
- Private health care cover
- All full time employees receive equity
- Commuting allowance for when you do travel to the office,
- A very generous education allowance every year for you to spend on learning and development.
- Participation in Klaviyo ESPP
- Personal lifestyle allowance
- Income protection of 50% of your salary for up to 5 years
- Professional coaching or wellness support through Modern Health
- Through Cyclescheme, you can purchase a bicycle and accessories, up to £2500, and make payments through salary sacrifice over a 12-month period.
- Financial wellbeing coaching via Bippit
- 28 days holiday
Company values
- We always put our customers first.
- We are owners.
- We strive to make the world more equitable.
- We are ambitious.
- We are always learning.
- We collaborate radically.
- We are remarkable.
Company HQ
Financial District, Boston, MA
Articles
Leadership
Andrew Bialecki
(CEO)Previously CTO at RockTech, Senior Engineer at Performable, Lead Engineer at Applied Predictive Technologies and an SDET Intern at Microsoft
Ed Hallen
(Chief Product Officer)Currently an Advisor at Team Engine. Previously worked in Enterprise Business Development at Google, Summer Associate at Accel-KKR and Principal at Applied Predictive Technologies.
Diversity, Equity & Inclusion at Klaviyo
Katelyn Nnake (Director of Diversity, Equity & Inclusion)
- At Klaviyo one of our key values is "we strive to make the world more equitable"
- In 2024 over 75% of Klaviyos participated in a Klaviyo Resource Group
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