Content Manager, Punchh

Salary not provided

Senior level

Remote from Canada

Loyalty and engagement platform for brands

Job no longer available

Loyalty and engagement platform for brands

201-500 employees

B2BArtificial IntelligenceMarketingMachine LearningSaaSAutomation

Job no longer available

Salary not provided

Senior level

Remote from Canada

201-500 employees

B2BArtificial IntelligenceMarketingMachine LearningSaaSAutomation

Company mission

To enable their customers to quickly scale, own their path to innovation, and take back the relationship with their own customers.

Job

Company

Role

Who you are

Bachelor’s degree in communications, journalism, English or related field
5-7 years of experience in content writing for B2B audience
Demonstrated writing skills for a B2B audience
Strong grammar and editing skills and an attention to detail
Robust understanding of content marketing, including SEO
Proven ability to develop effective content across a variety of channels
Solid communication and interpersonal skills, with the ability to work effectively with internal stakeholders
The capacity to juggle and prioritize multiple projects in a fast-paced and results-oriented environment
Demonstrated ability to execute a comprehensive content strategy across multiple product lines
Proficiency with the Microsoft Office suite including in-depth knowledge of Outlook, Word and Excel and the ability to learn new systems quickly

What the job involves

Write clear and compelling copy for blog posts, white papers, eBooks, landing pages, case studies, email campaigns, video/podcast scripts, websites, and other content marketing assets
Identify and interview customers for case studies and webinars
Ensure consistency in brand messaging and voice for content across all Business Units
Work closely with marketing leadership and Business Unit leadership in the development of content and manage the content calendar
Recommend new ways to utilize existing content as part of our overall content strategy
Create and edit video and podcast content for web and social media usage
Collaborate with Product Marketing and Integrated Campaign teams to plan and execute content projects and work with subject matter experts inside the organization to gather information and produce content
Support SEO initiatives with content optimization and implementation on the website and across all channels

Our take

Punchh is a provider of digital customer engagement and loyalty solutions for brick-and-mortar restaurants. The company’s AI-powered platform unifies customer data, offering restaurant marketing professionals a more informed way to launch campaigns and make the right offers at the right time.

Punchh's platform integrates with a number of systems and services, including POS and payment providers, allowing clients to implement it easily into their existing systems. The company has also partnered with agencies and system integrators towards enabling the brick-and-mortar establishments it serves to create omnichannel digital experiences that cater to the modern consumer.

Punchh has a number of high value customers including Papa John’s, TGI Fridays, and Pollo, as well as having a strong international presence. The company continues to make strategic partnerships to bolster both the utility and compatibility of its products with the often disparate systems employed in the industry.

Kirsty

Company Specialist at Welcome to the Jungle

Company

Funding (last 2 of 6 rounds)

Nov 2019

$40m

SERIES C

Apr 2018

$20m

SERIES B

Total funding: $101m

Company benefits

Medical coverage, plus dental and vision
Training, support, and personal development
Unlimited paid time off for max balance
Flexible work to match your life

Company HQ

Hayward Park, San Mateo, CA

Leadership

Sastry Penumarthy

(VP & CSO)

They started their career with 3 years at Siebel Systems before joining BEA Systems from 2003 to 2007 in Product & Solutions Marketing. They co-founded Nuevora in 2007 before starting Punchh in 2010.

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