Senior Strategy and Operations Manager, Gopuff
Groceries, alcohol, home essentials delivery service
Job no longer available
Groceries, alcohol, home essentials delivery service
1001+ employees
Job no longer available
1001+ employees
Company mission
To deliver food, drink, supplies, and essentials to customers' doorsteps, safely and quickly.
Role
Who you are
- 10+ years’ experience in consulting, investment banking, strategy & operations, technology or related experience; high-growth or early stage startup is experience is a plus
- 3+ years of people management experience in a fast-paced, high-growth environment
- Strong analytical skills including Excel, PowerPoint, Word, SQL & Data Visualization tools
- Structured and strategic mindset; ability to break down complex problems and deliver insights & recommendations to key stakeholders
- Excellent prioritization and project management skills
- Comfortable working in fast paced, ambiguous environment with limited direction
- Strong communication and organizational skills
- Experience with or deep understanding of a P+L
- Detail and process-oriented while also bringing creative solutions to new challenges
What the job involves
- Establish a thorough understanding the Gopuff’s core business; including internal processes, KPI’s and business drivers
- Work with various stakeholders across Operations, Marketing, Supply Chain, Merchandising, Product & Technology to curate short and long terms plans, drive adoption and support execution
- Analyze the impact of decisions from both an operational and financial lens; ability to dive deep into the data and understand tradeoffs
- Lead planning and execution of strategic initiatives required to maintain the company’s rapid growth
- Gain alignment across key stakeholders and operationalize large, cross functional initiatives
- Conduct internal and external research and deliver learnings in a clear and concise manner
- Utilize data driven frameworks and business knowledge to continuously run tests in an effort to improve the experience for consumers, driver partners, brand partners and employees
- Identify business processes and systems to be redesigned for scalability
- Various ad hoc projects for functional leads across the business
- Help build and manage a small high-functioning team
Our take
Gopuff was an early player in the last-mile delivery space, offering consumers access to a wide range of consumer goods (including food and alcohol) with delivery in ~30 minutes through its network of micro fulfillment centers, from which a fleet of drivers pick up and drop off orders.
Gopuff currently operates in over 1,000 cities and is adding more. The company has also made several strategic acquisitions to charge its growth – including UKs Fancy and Dija, and US BevMo!. However, the company faces increased competition on all sides, from Getir (who recently acquired Gorillas), Glovo, and Zapp, as well as high operating costs.
To combat its competition, the company has added a range of new capabilities to its platform, launching features to eliminate former pain points by including advance order scheduling, gifting, and in-store pickup.
Freddie
Company Specialist at Welcome to the Jungle
Insights
-11% employee growth in 12 months
Company
Funding (last 2 of 11 rounds)
Nov 2025
$250m
LATE VC
Dec 2021
$1.5bn
CONVERTIBLE
Total funding: $5.2bn
Company HQ
Northern Liberties, Philadelphia, PA
Leadership
Yakir Gola
(Co-Founder & Co-CEO)Co-founded GoPuff whilst studying at Drexel University.
Rafael Ilishayev
(Co-Founder & Co-CEO)Rafael studied at Drexel University with Yakir, where they co-founded Gopuff together in October 2013, and have been co-CEOs since.
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