Interim Senior HRBP, Aircall
£70-80k
AI-powered communications platform
Be an early applicant
AI-powered communications platform
501-1000 employees
Be an early applicant
£70-80k
501-1000 employees
Company mission
To empower every professional to have rich conversations, so they can focus on closing deals and delighting customers.
Role
Who you are
- We’re customer-obsessed, data-driven, and focused on delivering meaningful outcomes. We value ownership, continuous learning, and thoughtful speed. If you thrive in a collaborative, fast-moving environment where trust and impact matter, you’ll feel at home here
- Proven experience as HRBP, ideally in a fast-paced and rapidly changing environment
- Solid knowledge of European & French labor law including disciplinary matters, Works Council (CSE) collaboration, and leave frameworks
- Experience working with a predominantly cadre workforce is required; familiarity with the Syntec collective agreement (Convention Collective Syntec) is a strong plus
- Excellent mentoring and relationship building skills
- Strong strategic thinking, problem solving and executive communication skills
- Analytical mindset with comfort around HR data, reporting, and compensation structure
- Fluency in French and English are mandatory
What the job involves
- We’re looking for an experienced HRBP to join our HR team in London on a fixed-term contract (6 months approx)
- This is a hands-on, high-impact role at the heart of our People operations team. You’ll be working closely with managers across our Go To Market and Marketing organizations, supporting them
- Partner with leaders & managers to drive HR strategy and initiatives aligned with business goals
- Deliver tailored HR solutions, address employee concerns, maintain a high-performing & talented workforce
- Provide guidance, coaching and support to managers and leadership on all HR related matters, including talent development, employee relations, performance management, change management, compensation, and organizational decisions
- Ensure compliance with diverse global regulations and assist leaders in ensuring compliance
- Support our GTM population spread across Australia, EMEA, and North America
- Manage complex and sensitive employee relations cases, including terminations, in full compliance with labor law to mitigate related risks
- Collaborate with Legal and the Works Council (CSE) on regulated HR processes, including gender equality and employee life cycle management
- Partner with Talent Ops and Legal teams to support workforce planning and HR data reporting
Salary benchmarks
Our take
Call centres have been a mainstay of sales teams for decades, with the human touch delivering an impression conversion rate of about 30% for inbound calls. However analogue call centres are physical infrastructure-heavy and unable to take advantage of the flexibility afforded by remote and hybrid ways of work. Aircall exists to change that, providing a cloud-based call centre infrastructure that allows sales teams to work from their home offices.
Aircall isn't the only company in this space, and it faces heavy competition from Cloudtalk, another cloud-based call centre solution. However Aircall stands out in the market by its use of open APIs and webhooks, making integration with existing productivity and helpdesk tools much easier, and its superior call quality. Aircall has developed a significant customer base with these strengths, with over 20,000 companies using its platform.
The company has raised significant funding in recent years, highlighting the confidence investors have in their offering. With a rapidly expanding presence in the US, European, UK and Australian markets and the recent addition of AI voice agents to handle business calls 24/7, Aircall is clearly set on innovating at scale.
Steph
Company Specialist at Welcome to the Jungle
Insights
0% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Jun 2021
$120m
SERIES D
May 2020
$65m
SERIES C
Total funding: $225.6m
Company HQ
NoMad, New York, NY
Leadership
Scott Chancellor
(CEO)Prior to joining Aircall as CEO in 2023, Scott was CEO of Humu and Chief Product/Technology Officer at Apptio. He also spent 7 years at Amazon Web Services as a Director and General Manager of AWS Insights.
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