Senior Product Designer, Thumbtack
Design Systems
$163.2-248.6k
Local services marketplace app
Be an early applicant
Local services marketplace app
1001+ employees
Be an early applicant
$163.2-248.6k
1001+ employees
Company mission
Thumbtack's mission is to help homeowners care for their homes, all the way from minor retouching to fundamental remodelling projects.
Role
Who you are
- 6+ years of product design experience, with meaningful time owning or evolving a design system at a product company
- Deep familiarity with platform conventions across iOS, Android, and web, including how great apps are structured and how that shapes interaction design
- High craft bar for visual design and component work; you build components that are polished, production-ready, and designed to scale
- Expert-level Figma skills, including component architecture, variables, tokens, and auto-layout
- Comfortable working across the design-to-code workflow; you know your way around Storybook, design tokens, and GitHub, and can collaborate closely with engineers on implementation
- Strong written communication skills; you write documentation that is clear, opinionated, and easy to act on
- Active interest in how design systems evolve in AI-driven product development, including how system structure and documentation enable teams and tools to work more effectively
- Deep knowledge of accessibility standards (WCAG AA) and a commitment to ensuring all components and patterns are inclusive and usable
What the job involves
- We're a tight-knit team of product designers, researchers, and content designers working closely with engineers and product managers to research, explore, and iterate on well-crafted user experiences that are innovative, engaging, and delightful
- We collaborate regularly through design critiques, work sessions, and presentations to inspire and influence the direction of the product and company as a whole
- This is a dedicated systems design role focused on the experience layer of our design system
- You'll define how our system, Thumbprint, translates into real product experiences, owning the patterns, flows, component compositions, and documentation that enable every team to design and ship with consistency at scale
- You'll work on a small team to evolve Thumbprint into a machine-readable, production-aligned system that accelerates product development from idea to prototype to shipped experience
- The focus of this role is craft and usability: interaction quality, platform-native patterns, and the guidance that helps humans and agents apply our system across our various product experiences
- Own the patterns, flows, and component compositions that power product experiences across iOS, Android, and web, ensuring consistency and quality at every layer
- Design and ship reusable components with a high bar for craft, including well-defined states, variants, responsiveness, and interaction models
- Define and maintain platform-native interaction patterns that make our product feel cohesive and intentional across surfaces
- Evolve Thumbprint over time to keep pace with modern UI patterns, platform conventions, and the changing needs of our product
- Create clear, opinionated documentation and usage guidance, including best practices, anti-patterns, and decision frameworks teams can act on
- Enable teams to adopt and extend the design system through onboarding, critique, and hands-on partnership
- Collaborate with technical partners to ensure Thumbprint works within AI-driven workflows, including Claude Code, Figma MCP, and our internal prototyping tools
- In addition, work closely with Engineering partners to define, align, and maintain parity between design components in Figma and their coded implementation, ensuring a seamless design-to-development workflow and single source of truth
- Contribute to the naming, taxonomy, and structure so Thumbprint is legible and usable by both people and AI tools
Our take
ThumbTack is a local services marketplace app that pairs customers with skilled professionals. Instead of simply searching for a professional, users provide ThumbTack with details of the job they need completing and the professionals then pitch their services to the potential customer using credits. ThumbTack makes its money by charging the professional for these credits.
It positions itself as something a little different in a saturated local services space that is dominated by companies like Angie’s List, TaskRabbit, Yelp, eBay, and Amazon. It also focuses on a broad range of professionals, from traditional home services like electricians and painters to photographers, personal trainers, and birthday party magicians.
The COVID-19 pandemic saw a boost in business for ThumbTack as more people stayed at home and made changes to their properties, increasing the demand for home professionals. In fact, after 2019, the company doubled in value to $3.2 billion with its 2021 raise. Since its 2024 funding round, its updated app has 30 new features, and the company is partnering with the likes of trade-powering platform and Unicorn ServiceTitan, indicating Thumbtack's sustained sway in the market.
Freddie
Company Specialist at Welcome to the Jungle
Insights
-5% employee growth in 12 months
Company
Funding (last 2 of 9 rounds)
Jun 2021
$275m
LATE VC
Jul 2019
$150m
SERIES F
Total funding: $699.4m
Company benefits
- Parental leave
- Health insurance
- Community matters | Sure, our ways of connecting have changed. But we haven’t missed a beat, from virtual concerts to “TTversary” celebrations to weekly catch-ups
- Always be improving | We bring out the best in our colleagues — and our product — by pushing each beyond what we believe we’re capable of. We give honest feedback, even when it’s hard
- Wellness is a way of life | We promote balance with generous PTO and company-wide holidays — and find our centers every Wellness Wednesday with yoga featuring a Thumbtack pro
- A worthy mission | In a world where tech is often seen as eroding good jobs, we’re helping small business owners thrive. Our product makes entrepreneurship accessible to everyone
- Driven by our values | Our values are the compass by which we make all our decisions. Each one matters: Lead with why, Make it count, Own it, Choose teamwork, and Say what you mean
- Plus, amazing benefits | All the benefits you’d expect, plus a few more: generous parental and fertility benefits, $1800 for Thumbtack services per year and a $1200 remote work stipend
- Virtual-first working model coupled with quarterly in-person events and Camp Thumbtack
- 20+ company-wide holidays including two week-long shutdowns
- Libraries (collaborative workspaces) in San Francisco, Salt Lake City, Toronto, and Manila
- Cell phone and WiFi reimbursements
- Subscriptions and Employee Assistance Program for mental health and well-being
Company HQ
SoMa, San Francisco, CA
Leadership
Marco Zappacosta
(Co-Founder & CEO)Having studied at Columbia University, Marco co-founded Thumbtack in August 2008. He has served as CEO since January 2009.
Jonathan Swanson
(Co-Founder & Chairman)Jonathan started his career creating financial market reports for the White House before co-founding Thumbtack in 2008. Currently Founder at Powerset and Athena.
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