Operations Engineer, Clerk Chat

• You’re a technically minded operator who thrives at the intersection of sales, systems, and automation
• You enjoy turning messy, manual sales processes into scalable, reliable workflows
• You’re comfortable working across teams, diving into CRM configurations, building integrations, and using data to drive clarity and efficiency
• You understand that a great sales organization runs on clean data, smart automation, and tools that help reps sell - not slow them down
• You’re excited by the challenge of building the infrastructure that powers a fast-growing revenue engine
• Sales Operations or RevOps Experience – 3+ years working with sales systems, CRM platforms, or revenue operations
• CRM Expertise – Hands-on experience with Salesforce (preferred) or similar platforms, including workflows and reporting
• Automation & Integration Skills – Experience building automations and connecting systems using APIs, webhooks, or no/low-code tools (Make, n8n...)
• Analytical Mindset – Strong ability to work with data, build dashboards, and derive actionable insights
• Systems Thinking – Ability to design scalable, maintainable solutions while debugging complex operational issues
• Strong Communication – Ability to translate business needs into technical solutions and collaborate across teams

Desirable

• Build Automation – Design and implement automation for lead routing, qualification, follow-ups, forecasting, and reporting to eliminate manual work
• Integrate Platforms – Connect CRM, marketing, product, billing, and support systems using APIs, webhooks, and middleware
• Ensure Data Integrity – Maintain high data quality across systems, resolving inconsistencies and improving reliability for reporting and forecasting
• Enable the Sales Team – Translate sales processes into technical solutions that help reps move faster and close more deals
• Drive Insights – Build dashboards and reports that give leadership clear visibility into pipeline health, performance, and growth trends
• Cross-Functionally – Work closely with Sales, Marketing, Customer Success, and Engineering to continuously improve revenue operations